Qualification Outline
22/07/2026 6:30 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate II in Business
Certificate II in Business
BSB20107
D130
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 2.00 | 28/11/2011 | Current | Approved |
Description
Descriptor
This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.
Job Roles
Administration Assistant
Clerical Worker
Data Entry Operator
Information Desk Clerk
Office Junior
Receptionist.
Schedule
Packaging Rules
Total number of units = twelve (12)- one (1) core unit plus
- eleven (11) elective units
Seven (7) of the elective units must be selected from the elective units listed in the BSB20107 qualification.
The remaining four (4) elective units may be selected from the relective units listed in the BSB20107 qualification, or any currently endorsed Training Package. or accredited course at the same qualification level. If not listed, a maximum of two (2) of the four (4) units may be selected from either a Certificate I or a Certificate III qualification.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
1. Core Unit
One (1) unit must be completed
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D0887 | BSBOHS201A | Participate in OHS processes | 15 | Unit of competency |
2. Elective Units
Eleven (11) units to be completed
The following group outlines ONE example of a training program for this qualification.
Please refer to the Training Package for the full details of available units
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D0629 | BSBCMM201A | Communicate in the workplace | 30 | Unit of competency |
| D0782 | BSBITU202A | Create and use spreadsheets | 20 | Unit of competency |
| S8071 | BSBCUS201B | Deliver a service to customers | 40 | Unit of competency |
| D0780 | BSBITU102A | Develop keyboard skills | 40 | Unit of competency |
| D0750 | BSBINM202A | Handle mail | 15 | Unit of competency |
| D1025 | BSBWOR202A | Organise and complete daily work activities | 15 | Unit of competency |
| D0749 | BSBINM201A | Process and maintain workplace information | 20 | Unit of competency |
| D4030 | FNSACC301A | Process financial transactions and extract interim reports | 60 | Unit of competency |
| D0781 | BSBITU201A | Produce simple word processed documents | 40 | Unit of competency |
| D1027 | BSBWOR204A | Use business technology | 30 | Unit of competency |
| S8083 | BSBWOR203B | Work effectively with others | 20 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C313 | BSB20101 | Certificate II in Business | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| J335 | BSB20112 | Certificate II in Business | Qualification |
VET Info Notes
1. This qualification is the copyright of The Australian National Training Authority.
2. Further information on this qualification is contained in the training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.
3. This qualification was entered on to the STARS by the Central CSSN on 20/06/2008.
Entry Requirements
Not applicable.
Traineeships and Apprenticeships