Qualification Outline
22/07/2026 4:24 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate II in Retail Fast Food
Certificate II in Retail Fast Food
SIR20312
J145
Deleted
Deleted
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 2.00 | 14/08/2012 | Current | Approved |
Description
This qualification provides the skills and knowledge for an individual to be competent in a range of activities and functions requiring basic retail operational knowledge and limited practical skills in a defined context. Work would be undertaken in various retail food outlets. Individuals may work with some autonomy or in a team but usually under close supervision.
Job roles
Individuals with this qualification are able to perform roles, such as:
provide food product and service advice in a retail fast food outlet
sell food products and services in a variety of retail fast food settings
work as a register operator
prepare and sell food items
store, rotate and replenish stock
check stock and replenish shelves
organise and maintain work areas and displays
maintain hygienic work areas.
Possible job titles
food sales assistant
customer service food assistant
crew member
Schedule
Packaging Rules
Fourteen (14) units must be completed:- six (6) core units
- eight (8) elective units:
- a minimum of five (5) units must be selected from the elective unit list
- a maximum of three (3) units may be selected from any relevant Training Package or accredited course first packaged at AQF level 1, 2 or 3.
The choice of elective units must be guided by the core function or role of the current or intended work environment, local industry requirements, and the characteristics of the AQF level of this qualification.
Units chosen from other Training Packages must not duplicate units selected from or available in SIR07 V3 Retail Services Training Package.
1. Core Units
All six (6) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| S6084 | SIRRRPK001A | Advise on food products and services | 20 | Unit of competency |
| S6057 | SIRRFSA001A | Apply retail food safety practices | 35 | Unit of competency |
| WD998 | SIRXWHS101 | Apply safe work practices | 20 | Unit of competency |
| WD958 | SIRXCOM101 | Communicate in the workplace to support team and customer outcomes | 50 | Unit of competency |
| WD948 | SIRXCCS202 | Interact with customers | 35 | Unit of competency |
| WD965 | SIRXIND101 | Work effectively in a customer service environment | 40 | Unit of competency |
2. Elective Units
A minimum of five (5) units must be chosen from elective units list.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| S6086 | SIRRRPK003A | Advise on fast food products | 20 | Unit of competency |
| S6192 | SIRXSLS002A | Advise on products and services | 25 | Unit of competency |
| WD960 | SIRXFIN201 | Balance and secure point-of-sale terminal | 20 | Unit of competency |
| S6732 | SITXOHS002A | Follow workplace hygiene procedures | 15 | Unit of competency |
| S6142 | SIRXINV002A | Maintain and order stock | 35 | Unit of competency |
| S6060 | SIRRMER001A | Merchandise food products | 25 | Unit of competency |
| WD956 | SIRXCLM101 | Organise and maintain work areas | 15 | Unit of competency |
| S6141 | SIRXINV001A | Perform stock control procedures | 35 | Unit of competency |
| WD966 | SIRXIND102 | Plan a career in the retail industry | 20 | Unit of competency |
| WD970 | SIRXMER202 | Plan, create and maintain displays | 35 | Unit of competency |
| S6062 | SIRRMER003A | Prepare and display fast food items | 25 | Unit of competency |
| WD983 | SIRXSLS201 | Sell products and services | 20 | Unit of competency |
No information
No information
Entry Requirements
Not applicable.
Traineeships and Apprenticeships