Unit of competency Outline

Date retreived
22/07/2026 3:26 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Plan, create and maintain displays

Plan, create and maintain displays

Unit of competency
National Code
SIRXMER202
State Code
WD970
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
13/06/2012
State Implementation and Classification
Approved Date
20/06/2014
Field of Education
080501 - Sales
Original Release Date
20/06/2014
Nominal Hours
35
Description
This unit describes the performance outcomes, skills and knowledge required to identify requirements for displays, develop display ideas, obtain approval from relevant personnel, and plan and build displays. It also covers maintaining displays to meet the requirements of the product, the audience and the organisation.
Notes
Elements and Performance Criteria
1. Identify requirements for displays.
  • 1.1.Identify purpose, audience and products for each display.
  • 1.2.Identify organisational requirements and research relevant information where required.
  • 1.3.Identify available budget and resources required to create the display.
  • 1.4.Identify and consider constraints or factors that may affect the creation of the display.
2. Develop display ideas.
  • 2.1.Generate ideas for the display using creative thinking techniques.
  • 2.2.Test ideas against display and organisational requirements.
  • 2.3.Discuss display options with relevant personnel.
  • 2.4.Modify display ideas and refine according to feedback and confirm with relevant personnel.
3. Plan and build displays.
  • 3.1.Develop ideas into simple display plans.
  • 3.2.Source resources, materials and products to meet plan requirements.
  • 3.3.Create displays following display plans.
  • 3.4.Seek assistance from relevant personnel where required.
  • 3.5.Review display and make refinements as required.
4. Maintain displays.
  • 4.1.Regularly clean and tidy displays and replace products as necessary according to display plans.
  • 4.2.Make changes or alterations to the display as appropriate.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the individual, accessibility of the item, and local industry and regional contexts) may also be included.
Purposeof display may include:
attracting customers into the store
new products
new range
promotion
sale.
Audience for display may include:
internal and external foot or vehicular traffic
new or repeat customers
people from a range of social, cultural and ethnic backgrounds
people with varying physical and mental abilities
people of different ages
people with varying degrees of language and literacy.
Relevant information may be sourced from:
colleagues
direct observation
internet
magazines
marketing personnel
technical personnel
written reports.
Resources may include:
equipment and technology
fixtures and fittings
labels and tickets
new or recycled materials
staff
time.
Constraints or factors may include:
availability of materials
budget
product characteristics
space
staff
time.
Creative thinking techniques may include:
brainstorming
creative writing
drawings
lateral thinking
mind mapping
product association
telling stories
using prompts
visualising.
Organisational requirements may include:
aesthetics
allocated space
branding
budget
work health and safety (WHS)
organisational standards
staff
store policy and procedures, including:
housekeeping and waste disposal procedures
WHS procedures.
Display options may include:
indoor or outdoor
lighting
sound
static or moving.
Feedback may be sought and received:
in groups
in writing
individually
verbally.
Relevant personnel may include:
external personnel with visual merchandising expertise
manager
team leader.
Display plans may include:
checklist of materials and equipment required
simple sketches of planned display.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
identifies the requirements for new displays
creates display plans that meet the requirements of the product, audience and organisation
plans and builds displays, according to plans
maintains displays.
Context of and specific resources for assessment
Assessment must ensure access to:
a real or simulated retail work environment
relevant documentation, such as store policy and procedures manuals
display space
a range of display products and materials.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of performance in the workplace
third-party reports from a supervisor
customer feedback
written or verbal questioning to assess knowledge and understanding.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
Replaces
State Code National Code Title Type
S6151 SIRXMER005A Create a display Unit of competency
Replaced By
State Code National Code Title Type
AWX46 SIRRMER001 Produce visual merchandise displays Unit of competency