Qualification Outline

Date retreived
22/07/2026 4:25 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate III in Community Pharmacy

Certificate III in Community Pharmacy

Qualification
National Code:
SIR30112
State Code:
J146
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0805 - Sales And Marketing
Original TGA Release Date
14/08/2012
Approved Date
10/08/2012
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
575
Duration
1 Semester
Current Release Number
2.00
Current Release Date
14/08/2012
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
2.00 14/08/2012 Current Approved
Description

This qualification reflects the role of individuals who apply pharmacy product and service knowledge along with retail skills to provide service to customers in a community pharmacy environment. Work is undertaken with some autonomy but under the supervision of a pharmacist.

The structure of this qualification recognises the diversity of business models that characterise the community pharmacy industry. It supports multiskilling and participation in work teams as appropriate to the size and structure of the business.

Job roles
Individuals with this qualification are able to perform pharmacy assistant roles, such as:
communicating with customers to identify needs
accepting and delivering prescriptions to and from customers
applying specialised product knowledge to recommend and supply pharmacy products and services to customers
operating within the legislative framework, regulation and protocols that apply to community pharmacy
recognising and acting on situations or requests that require referral to a pharmacist
assisting in the dispensary
creating and maintaining displays
merchandising products and performing stock control.

Schedule
Packaging Rules
To achieve a Certificate III in Community Pharmacy twenty six (26) units must be completed:
- seventeen (17) core units
- nine (9) elective units:
- five (5) units must be selected from Group A - Pharmacy Support
- the remaining four (4) units may be selected from:
- Group B - General Elective Units, or
- SIR07 V3 Retail Services Training Package or another endorsed Training Package or accredited course, provided the units are first packaged at AQF level 2, 3 or 4 in the parent Training Package.

In all cases selection of electives must be guided by the job outcome, local industry requirements and the characteristics of this qualification (as per the AQF descriptors).
1. Core Units

All seventeen (17) units must be completed.

State Code National Code Title Hours Type
WD884 SIRCDIS301 Accept prescriptions and return dispensed medicines to customers 10 Unit of competency
WD947 SIRXCCS201 Apply point-of-sale handling procedures 20 Unit of competency
WD998 SIRXWHS101 Apply safe work practices 20 Unit of competency
WD919 SIRCPPK310 Assist customers seeking analgesic and anti-inflammatory products 10 Unit of competency
WD917 SIRCPPK308 Assist customers seeking relief from gastro-intestinal conditions 10 Unit of competency
WD918 SIRCPPK309 Assist customers seeking to relieve common allergic symptom reactions 10 Unit of competency
WD914 SIRCPPK205 Assist customers seeking to relieve cough and cold symptoms 10 Unit of competency
WD915 SIRCPPK206 Assist customers seeking to relieve skin and fungal conditions 10 Unit of competency
WD958 SIRXCOM101 Communicate in the workplace to support team and customer outcomes 50 Unit of competency
D8306 HLTIN301C Comply with infection control policies and procedures 30 Unit of competency
WD948 SIRXCCS202 Interact with customers 35 Unit of competency
WD981 SIRXRSK201 Minimise loss 20 Unit of competency
WD956 SIRXCLM101 Organise and maintain work areas 15 Unit of competency
S6141 SIRXINV001A Perform stock control procedures 35 Unit of competency
D5840 HLTCSD306C Respond effectively to difficult or challenging behaviour 15 Unit of competency
WD892 SIRCHCS201 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines 15 Unit of competency
WD965 SIRXIND101 Work effectively in a customer service environment 40 Unit of competency
2. Group A Pharmacy Support Units

Five (5) units must be chosen from Group A.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
WD894 SIRCHCS303 Advise on asthma management 20 Unit of competency
WD897 SIRCHCS306 Advise on complementary medicines 20 Unit of competency
WD896 SIRCHCS305 Advise on continence management 20 Unit of competency
WD895 SIRCHCS304 Advise on smoking cessation 20 Unit of competency
WD920 SIRCPPK311 Assist customers seeking baby or infant care medicines and products 10 Unit of competency
WD910 SIRCPPK201 Assist customers seeking commonly requested vitamins, minerals and supplements 10 Unit of competency
WD911 SIRCPPK202 Assist customers seeking eye and ear products 10 Unit of competency
WD912 SIRCPPK203 Assist customers seeking first aid and wound care products 10 Unit of competency
WD913 SIRCPPK204 Assist customers seeking oral care products 10 Unit of competency
WD921 SIRCPPK312 Assist customers seeking sexual health medicines and products 20 Unit of competency
WD893 SIRCHCS302 Assist in managing Pharmacy Medicines and Pharmacist Only Medicines 30 Unit of competency
S6186 SIRXRPK002A Recommend hair, beauty and cosmetic products and services 40 Unit of competency
3. Group B General Elective Units

The remaining four (4) units may be chosen from Group B.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
WD894 SIRCHCS303 Advise on asthma management 20 Unit of competency
WD897 SIRCHCS306 Advise on complementary medicines 20 Unit of competency
WD896 SIRCHCS305 Advise on continence management 20 Unit of competency
WD895 SIRCHCS304 Advise on smoking cessation 20 Unit of competency
WD920 SIRCPPK311 Assist customers seeking baby or infant care medicines and products 10 Unit of competency
WD910 SIRCPPK201 Assist customers seeking commonly requested vitamins, minerals and supplements 10 Unit of competency
WD911 SIRCPPK202 Assist customers seeking eye and ear products 10 Unit of competency
WD912 SIRCPPK203 Assist customers seeking first aid and wound care products 10 Unit of competency
WD913 SIRCPPK204 Assist customers seeking oral care products 10 Unit of competency
WD921 SIRCPPK312 Assist customers seeking sexual health medicines and products 20 Unit of competency
WD886 SIRCDIS303 Assist in dispensing prescriptions 40 Unit of competency
WD893 SIRCHCS302 Assist in managing Pharmacy Medicines and Pharmacist Only Medicines 30 Unit of competency
WD960 SIRXFIN201 Balance and secure point-of-sale terminal 20 Unit of competency
S7786 TAEASS301B Contribute to assessment 10 Unit of competency
S6154 SIRXMGT001A Coordinate work teams 35 Unit of competency
WD885 SIRCDIS302 Deliver medicines to customers outside the pharmacy 10 Unit of competency
D0835 BSBMED301B Interpret and apply medical terminology appropriately 40 Unit of competency
S6142 SIRXINV002A Maintain and order stock 35 Unit of competency
S6155 SIRXMGT002A Maintain employee relations 35 Unit of competency
WD969 SIRXMER201 Merchandise products 35 Unit of competency
WD963 SIRXICT303 Operate retail information technology systems 35 Unit of competency
S8084 BSBWOR301B Organise personal work priorities and development 30 Unit of competency
D1021 BSBSUS201A Participate in environmentally sustainable work practices 10 Unit of competency
D4786 SIBBSKS201A Pierce ears 15 Unit of competency
WD970 SIRXMER202 Plan, create and maintain displays 35 Unit of competency
WD949 SIRXCCS203 Promote loyalty programs 10 Unit of competency
S6161 SIRXMPR002A Provide marketing and promotion program support 35 Unit of competency
WA870 TAEDEL301A Provide work skill instruction 40 Unit of competency
S6186 SIRXRPK002A Recommend hair, beauty and cosmetic products and services 40 Unit of competency
WD983 SIRXSLS201 Sell products and services 20 Unit of competency
Replaces
State Code National Code Title Type
S574 SIR30107 Certificate III in Community Pharmacy Qualification
Replaced By
State Code National Code Title Type
AZZ9 SIR30116 Certificate III in Community Pharmacy Qualification
No information
Entry Requirements

There are no entry requirements for this qualification.

Traineeships and Apprenticeships
(TR08530) COMMUNITY PHARMACY (LEVEL 3) Traineeship