Unit of competency Outline

Date retreived
22/07/2026 9:43 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Minimise loss

Minimise loss

Unit of competency
National Code
SIRXRSK201
State Code
WD981
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
13/06/2012
View on TGA
State Implementation and Classification
Approved Date
14/02/2014
Field of Education
099905 - Security Services
Original Release Date
14/02/2014
Nominal Hours
20
Description
This unit describes the performance outcomes, skills and knowledge required to minimise theft and loss of stock in a retail environment. It involves applying store policy and procedures and industry codes of practice in regard to store security, theft prevention and correct stock usage; reporting theft or suspicious behaviour to relevant personnel; and monitoring stock, work areas, customers and staff to minimise opportunities for theft.
Notes
Elements and Performance Criteria
1. Apply routine store security.
  • 1.1.Apply store security systems and procedures according to store policy.
  • 1.2.Handle and secure cash according to store policy and procedures.
  • 1.3.Observe and deal with suspicious behaviour of customers according to store policy and legislative requirements.
  • 1.4.Deal with internal and external theft, according to store policy and legislative requirements.
  • 1.5.Store products and equipment in a secure manner according to store policy and procedures.
2. Minimise theft.
  • 2.1.Take appropriate action to minimise theft by applying store procedures and legislative requirements.
  • 2.2.Match merchandise to correct price tags according to store procedures.
  • 2.3. Maintain surveillance of merchandise according to store policy and legislative requirements.
  • 2.4.Check customers’ bags as required at point of sale according to store policy and legislative requirements.
  • 2.5.Maintain security of cash, cash register and keys according to store policy.
  • 2.6.Maintain security of stock, cash and equipment in regard to customers, staff and outside contractors according to store policy and legislative requirements.
  • 2.7.Deal with suspected or potential thieves according to store policy and procedures.
3. Use stock efficiently.
  • 3.1.Handle and store stock to minimise loss through damage or deterioration.
  • 3.2.Ensure effective stock rotation to minimise stock loss through wastage.
  • 3.3.Ensure correct stock amounts are prepared for individual transactions to minimise stock loss from over-supply.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the individual, accessibility of the item, and local industry and regional contexts) may also be included.
Security systems and procedures may deal with:
armed holdup
cash and credit cards
customers
equipment, including:
alarm systems
mirrors
security tags
video surveillance
keys
locked and secure areas
premises
records
staff
stock
visitors, sales representatives, contractors and vendors.
Store policy and procedures may relate to:
reporting problems and faults
security
surveillance of merchandise.
Legislative requirements may include:
Australian Consumer Law
awards and agreements
credit law
criminal law
privacy and confidentiality laws
property offences
reporting procedures.
Staffmay include:
full-time, part-time and casual staff
management
other staff members
people from a range of social, cultural and ethnic backgrounds
people with varying physical and mental abilities.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
applies store policy and procedures and legislative requirements, including industry codes of practice in regard to store security and theft prevention in a range of contexts and situations
applies store policy and procedures in regard to following security procedures and reporting theft or suspicious behaviour to relevant personnel
monitors stock, work area, customers and staff to minimise opportunities for theft.
Context of and specific resources for assessment
Assessment must ensure access to:
a real or simulated retail work environment
relevant documentation, such as:
store policy and procedures manuals
legislation and statutory regulations
industry codes of practice
Australian Consumer Law and fair trading Acts
relevant security equipment
point-of-sale equipment.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of performance in the workplace
a simulated work environment
customer feedback
answers to questions about specific skills and knowledge
review of portfolios of evidence and third-party workplace reports of on-the-job performance.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
SIRXCCS201 Apply point-of-sale handling procedures
SIRXCCS202 Interact with customers
SIRXFIN201 Balance and secure point-of-sale terminal
SIRXINV001A Perform stock control procedures.
Replaces
State Code National Code Title Type
S6187 SIRXRSK001A Minimise theft Unit of competency