Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.
Store policy and procedures may relate to:
stock control
reception and dispatch
WHS
food safety.
Handling techniques may vary according to:
stock characteristics
industry codes of practice
legislative requirements.
Equipment may include:
electronic bar coding equipment
weighing machines
thermometers
trolley return equipment
portable data entry
cutting equipment
protective clothing.
Legislative requirements may include:
WHS
hazardous substances and dangerous goods
labelling of workplace substances
waste removal and environmental protection
transport, storage and handling of goods.
Stock systems may be:
manual
electronic.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
consistently applies store policy and procedures, industry codes of practice, relevant legislation and statutory requirements in regard to stock control
consistently applies safe working practices in the manual handling and moving of stock according to WHS legislation and store policy
interprets and applies manufacturer instructions with regard to handling stock and using relevant equipment
receives and processes incoming goods and dispatches outgoing goods according to store policy and procedures
rotates stock and performs out-of-code checking and reporting according to store policy and procedures
interprets and processes information accurately and responsibly.
Context of and specific resources for assessment
Assessment must ensure access to:
a retail work environment
relevant equipment, including:
stock moving equipment
manual and electronic labelling and ticketing equipment
computers and stock recording equipment
relevant documentation, such as:
invoices, packing slips, dispatch documents and order forms
recording and tally sheets
store policy and procedures manuals
WHS regulations
relevant legislation and statutory requirements
industry codes of practice.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of performance in the workplace
third-party reports from a supervisor
written or verbal questioning to assess knowledge and understanding
review of portfolios of evidence and third-party workplace reports of on-the-job performance.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
SIRXCCS001A Apply point-of-sale handling procedures
SIRXRSK001A Minimise theft
SIRXCCS002A Interact with customers
SIRXFIN001A Balance point-of-sale terminal.