Qualification Outline

Date retreived
22/07/2026 10:14 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate II in Retail

Certificate II in Retail

Qualification
National Code:
SIR20207
State Code:
S572
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0805 - Sales And Marketing
Original TGA Release Date
26/02/2011
Approved Date
01/04/2008
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
375
Duration
1 Semester
Current Release Number
1.00
Current Release Date
26/02/2011
VET Act Conditions
—
Releases
Release Version Release Date TGA Status DTWD Status
1.00 26/02/2011 Current Approved
Description

This qualification provides the skills and knowledge for an individual to be competent in a range of activities and functions requiring basic retail operational knowledge and limited practical skills in a defined context. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail fast food outlets. Individuals may work with some autonomy or in a team but usually under close supervision
This qualification is suitable for an Australian Apprenticeship pathway.
Delivery of the Certificate II in Retail would be appropriate for VET in Schools delivery.
Job roles
Individuals with this qualification are able to perform roles, such as:
providing product and service advice in a retail store
selling products and services in variety of retail settings
operating a checkout area
preparing and selling fast food items
store, rotate and replenish food stock
checking stock and replenishing retail shelves
organising and maintaining work areas and displays.
Possible job titles include:
sales assistant
customer service representative
crew member
checkout operator.

Schedule
Packaging Rules
To achieve a Certificate II in Retail, 14 units must be completed:
- all 9 core units
- 3 units from either Elective Units Group A - General Selling or Elective Units Group B - General Food Selling
- 2 elective units

A maximum of 2 elective units may be selected from the General Selling or Elective Units listed.

A maximum of 2 elective units may be selected from another endorsed Training Package or accredited course. These must be units which are packaged within a Certificate II or III qualification in the parent Training Package.

Note: In all cases selection of electives must be guided by the job outcome, local industry requirements and the characteristics of this qualification (as per the AQF descriptors).
1. Core units

all 9 core units

State Code National Code Title Hours Type
S6112 SIRXCCS001A Apply point-of-sale handling procedures 20 Unit of competency
S6168 SIRXOHS001A Apply safe working practices 20 Unit of competency
S6120 SIRXCOM001A Communicate in the workplace 50 Unit of competency
S6113 SIRXCCS002A Interact with customers 35 Unit of competency
S6187 SIRXRSK001A Minimise theft 20 Unit of competency
S6136 SIRXICT001A Operate retail technology 20 Unit of competency
S6118 SIRXCLM001A Organise and maintain work areas 15 Unit of competency
S6141 SIRXINV001A Perform stock control procedures 35 Unit of competency
S6140 SIRXIND001A Work effectively in a retail environment 40 Unit of competency
2. Elective Units

Elective units

State Code National Code Title Hours Type
S6192 SIRXSLS002A Advise on products and services 25 Unit of competency
S6125 SIRXFIN001A Balance point-of-sale terminal 20 Unit of competency
S6126 SIRXFIN002A Perform retail finance duties 25 Unit of competency
S6191 SIRXSLS001A Sell products and services 20 Unit of competency
C3525 BSBCMN205A Use business technology 30 Unit of competency
Replaces
State Code National Code Title Type
N076 WRR20102 Certificate II in Retail Operations Qualification
Replaced By
State Code National Code Title Type
J144 SIR20212 Certificate II in Retail Services Qualification
VET Info Notes
This training program is a representation of the qualification code SIR20107 taken from the Retail Services Training Package SIR07 which should be consulted for full description of requirements. SIR07 is endorsed until October 2010.

1. This qualification is the copyright of The Australian National Training Authority.

2. Further information on this qualification is contained in the Training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.

3. This qualification was entered on to the STARS by Challenger TAFE on 14 February 2008.
Entry Requirements

Entry requirements
There are no prerequisites for entry to this qualification.

Traineeships and Apprenticeships
(TR07270) RETAIL (LEVEL 2) Traineeship