Qualification Outline
22/07/2026 5:17 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate III in Cleaning Operations
Certificate III in Cleaning Operations
CPP30321
BHD5
Current
Approved
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 17/10/2021 | Current | Approved |
Description
This qualification reflects the role of cleaners responsible for undertaking a range of routine and non-routine tasks according to work schedules, liaising with clients and in some cases members of the public, and operating in a range of general residential and commercial settings as well as specialist cleaning environments.
The cleaner may work alone, with or without supervision, and has responsibility for selecting, preparing and using appropriate cleaning methods for a range of cleaning situations while ensuring safe work practices.
No licensing, legislative, regulatory, or certification requirements apply to this qualification at the time of endorsement.
This qualification is suitable for an Australian traineeship pathway.
Schedule
Packaging Rules
To achieve this qualification, competence must be demonstrated in fourteen (14) units of competency consisting of:- five (5) core units
- nine (9) elective units.
Electives are to be selected as follows:
- nine (9) units from the electives listed below
Up to two (2) of the nine (9) elective units may be selected from any current Training Package qualification or accredited course, provided:
- they contribute to a valid, industry-supported vocational outcome
- maintain the integrity of the Australian Qualifications Framework (AQF) alignment
- do not duplicate the outcome of another unit chosen to achieve the qualification.
1. Core Units
All five (5) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OBR94 | BSBWHS332X | Apply infection prevention and control procedures to own work activities | 25 | Unit of competency |
| OCD86 | BSBWHS211 | Contribute to the health and safety of self and others | 15 | Unit of competency |
| OCF16 | BSBOPS304 | Deliver and monitor a service to customers | 50 | Unit of competency |
| ODO45 | CPPCLO3100 | Maintain cleaning storage areas | 15 | Unit of competency |
| OCF19 | BSBOPS201 | Work effectively in business environments | 25 | Unit of competency |
2. Group A: Interior and exterior cleaning elective units
Up to nine (9) units may be selected from Group A.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| ODO44 | CPPCLO3103 | Clean and maintain amenities | 20 | Unit of competency |
| ODO92 | CPPCLO3101 | Clean carpeted floors | 8 | Unit of competency |
| ODO91 | CPPCLO3107 | Clean external surfaces | 10 | Unit of competency |
| ODO90 | CPPCLO3109 | Clean fabric upholstery | 25 | Unit of competency |
| ODO61 | CPPCLO3105 | Clean glass surfaces | 10 | Unit of competency |
| ODO47 | CPPCLO3102 | Clean hard floors | 15 | Unit of competency |
| ODO83 | CPPCLO3104 | Clean high-touch surfaces | 20 | Unit of competency |
| ODO76 | CPPCLO3108 | Clean window coverings | 10 | Unit of competency |
| ODO72 | CPPCLO4110 | Perform restorative carpet cleaning | 45 | Unit of competency |
| ODO52 | CPPCLO3106 | Pressure wash and clean surfaces | 10 | Unit of competency |
| ODO82 | CPPCLO4104 | Restore water-damaged structures and contents | 25 | Unit of competency |
| ODO70 | CPPCLO4111 | Strip and seal hard floors | 45 | Unit of competency |
| ODO89 | CPPCLO3110 | Treat carpet stains | 25 | Unit of competency |
3. Group B: Residential and accommodation services
Up to three (3) units may be selected from Group B.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| ODO88 | CPPCLO3111 | Clean rooms, furniture and fittings | 24 | Unit of competency |
| ODO79 | CPPCLO3112 | Clean walls, ceilings and fittings | 20 | Unit of competency |
| AWS37 | SITHACS003 | Prepare rooms for guests | 25 | Unit of competency |
4. Group C: Manufacturing and food processing services
Up to four (4) units may be selected from Group C.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| ODO80 | CPPCLO3113 | Clean food-handling areas and equipment | 20 | Unit of competency |
| ODO87 | CPPCLO3115 | Clean industrial machinery | 10 | Unit of competency |
| AWR41 | SITHKOP001 | Clean kitchen premises and equipment | 10 | Unit of competency |
| ODO46 | CPPCLO3114 | Clean specialised clean-room environments | 10 | Unit of competency |
5. Group D: Work organisation, health and safety
Up to nine (9) units may be selected from Group D.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OAP37 | CPCCWHS2001 | Apply WHS requirements, policies and procedures in the construction industry | 32 | Unit of competency |
| OBP25 | HLTINFCOV001 | Comply with infection prevention and control policies and procedures | 30 | Unit of competency |
| OCG28 | BSBESB405 | Manage compliance for small businesses | 55 | Unit of competency |
| OCG37 | SIRXCEG008 | Manage disrespectful, aggressive or abusive customers | 25 | Unit of competency |
| OBB12 | BSBWHS331 | Participate in identifying and controlling hazardous chemicals | 35 | Unit of competency |
| OBB09 | BSBWHS308 | Participate in WHS hazard identification, risk assessment and risk control processes | 30 | Unit of competency |
| OCD30 | HLTAID011 | Provide First Aid | 18 | Unit of competency |
| AWQ50 | SITXFSA001 | Use hygienic practices for food safety | 15 | Unit of competency |
| OAQ30 | BSBXTW301 | Work in a team | 35 | Unit of competency |
| OCQ90 | CPCCCM2012 | Work safely at heights | 16 | Unit of competency |
| AVC09 | CHCDIV001 | Work with diverse people | 30 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| BAJ8 | CPP30316 | Certificate III in Cleaning Operations | Qualification |
No information
Entry Requirements
There are no entry requirements for this qualification.
Traineeships and Apprenticeships