Unit of competency Outline

Date retreived
22/07/2026 3:29 PM AWST

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Develop and implement crisis management plans

Develop and implement crisis management plans

Unit of competency
National Code
BSBPUB504
State Code
AUH58
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
15/09/2015
Field of Education
080509 - Public Relations
Original Release Date
15/09/2015
Nominal Hours
40
Description
This unit describes the skills and knowledge required to coordinate, cultivate and apply a crisis management plan.It applies to individuals who demonstrate a range of managerial skills in senior public relations roles. People in this role have primary responsibility for preparing and instigating a planned communications response in an emergency.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Develop crisis management plans
  • 1.1 Conduct research to identify crisis management best practice
  • 1.2 Consult relevant groups and individuals for input into the crisis management plan
  • 1.3 Document, distribute and maintain organisational crisis management plan
  • 1.4 Ensure organisational crisis management plan is clearly understood by relevant groups
  • 1.5 Ensure crisis management plan complies with organisational policies and legal and ethical requirements
  • 1.6 Practise simulated crisis responses
2. Implement a crisis management plan
  • 2.1 Set up a dedicated crisis resource centre
  • 2.2 Develop a crisis response team to deal with media and conduct issue tracking
  • 2.3 Monitor media to ensure the organisation is aware of possible crises
  • 2.4 Implement and monitor issues tracking systems according to crisis plan
3. Review and update crisis management plans
  • 3.1 Consult managers and employees about the effectiveness of the crisis plan
  • 3.2 Amend crisis management plan as necessary to comply with legal and ethical requirements
No information
No information
Replaces
State Code National Code Title Type
D0956 BSBPUB504A Develop and implement crisis management plans Unit of competency
Replaced By
State Code National Code Title Type
OCE27 BSBMKG553 Develop public relations campaigns Unit of competency