Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Work health and safety management system includes practices to ensure:
adequate facilities for the welfare of employees
appropriate management of incidents or accidents and notification to work health and safety government regulators
availability of information, instructions, training and supervision that ensure employees’ health and safety
safe:
machinery, equipment and materials
premises, including the provision of entrances and exits that are safe
systems of work
working environment.
Work health and safety policies and procedures may cover:
consultation
emergencies
evacuation of staff and customers
handling chemicals and hazardous substances
hazard identification and reporting
incident and accident management and notification to work health and safety regulatory authorities
incident and accident reporting by staff
ongoing monitoring of risk control
overall organisational approach to work health and safety
participation of personnel in work health and safety management practices
responsibilities of employees to ensure safety
risk assessments and reporting
safe work practices
security management of:
cash
documents
equipment
keys
people.
Work health and safety training requirements may include:
coaching or mentoring in safe work practices
formal training programs in safe work practices
hazard identification, risk assessment and control
work health and safety policy and procedure induction
work health and safety representative or committee
provision of information, fact sheets and signage to ensure safe work practices.
Work health and safety records may include documentation of:
consultation:
diaries of meetings
agendas for and minutes of meetings
committee members
consultation decisions and followup actions
hazard identification
incident or accident notifications to work health and safety regulatory authorities
incident, accident and near miss reports and related statistics
policies and procedures
risk assessments
risk control actions
training plans
training undertaken.
Work health and safety information may include:
consultative arrangements for work health and safety
emergency evacuation plan
employee roles and responsibilities in work health and safety management practices
legal obligations and ramifications of failure to comply
work health and safety training information and updates
organisation-specific policies and procedures
specific risk control measures for the workplace
specific regulations and codes of practice
use of:
hazard identification reporting documents
risk assessment template documents.
Consultative processes may involve:
a diary, whiteboard or suggestion box used by staff to report issues of concern
fact sheets to fully inform personnel about work health and safety rights and responsibilities
formal WHS representatives and committees
formal meetings with agendas, minutes and action plans
informal meetings with notes
involving personnel in:
conducting hazard identification and risk assessment
making decisions on how to eliminate or control risks
work health and safety discussions with employees during the course of each business day
recording issues in a management diary
regular staff meetings that involve work health and safety discussions
seeking staff suggestions for content of work health and safety policies and procedures
special staff meetings or workshops to specifically address work health and safety issues
staff handbook which includes work health and safety information
surveys or questionnaires that invite staff feedback on work health and safety issues.
Times designated by legislation for consultationwill vary but may include when the organisation:
conducts hazard identification and risk assessment or reviews hazard identification and risk assessment practices
introduces or alters facilities for the welfare of personnel
introduces or alters procedures for monitoring workplace risks
is proposing to make changes to the premises, equipment, materials and systems of work that might affect the health and safety of personnel
makes decisions about actions to eliminate or control risks
makes initial and ongoing decisions on how best to consult with personnel.
Hazard identification and risk assessment template documents may include:
selfdesigned tools developed for the organisation as part of a work health and safety management system
tools and templates developed:
by external consultancy services
by industry associations for use of member businesses
for public use by, and found within, business management publications, including those developed by work health and safety government regulators.
Assessment criteria may include those:
developed by external consultancy services
outlined in Australian standards
selfdetermined for the organisation as part of a work health and safety management system
suggested by industry associations for use by member businesses.
Systematic hazard identification at times designated by legislation may occur:
when changes to the workplace are implemented, including:
before the premises are used for the first time
before and during the installation or alteration of any plant
before changes to work practices are introduced
when new information relating to health and safety risk becomes available.
Types of hazards designated by legislation may include:
physical environment, for example:
electrical items
equipment
flooring
hot and cold environments
lighting
noise levels
working space of any workers
plant, for example:
appliances
equipment
machinery
tools
working practices, for example:
length of time spent at certain tasks and allocation of breaks
opening and closing procedures
rostering of staff and shift allocation
security procedures
standard operating procedures for workrelated tasks.
Assess effectiveness of WHS management practices may involve:
monitoring the ongoing effectiveness of risk control methods
reviewing:
incidents or accidents, near misses
work health and safety reports
work health and safety statistics.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
establish and implement a complete work health and safety system covering diverse work health and safety system components
evaluate and make ongoing improvements to work health and safety practices over a period of time
develop comprehensive work health and safety system documents
integrate knowledge of management practices that must be established and maintained for compliance with state or territory OHS or WHS law.
Context of and specific resources for assessment
Assessment must ensure use of:
a real or simulated tourism, hospitality or event industry business operation for which a tailored work health and safety management system can be established and monitored
computers, software programs, printers and communication technology used to administer the development of a work health and safety system
the relevant state or territory OHS or WHS legislation
current plain English regulatory documents distributed by the local work health and safety government regulator
codes of practice and standards issued by regulatory authorities or industry groups
work health and safety information and business management manuals issued by industry associations or commercial publishers
current commercial policies and procedures, and hazard identification and risk assessment template documents
a team for which the individual establishes work health and safety management practices.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
evaluation of a portfolio, prepared by the individual, which incorporates an entire written work health and safety system for an organisation, including:
policies and procedures
hazard identification and risk assessment template documents
information fact sheets for workers
job descriptions incorporating work health and safety roles
training plans
consultation strategy
evaluation of reports, prepared by the individual:
how work health and safety policies, systems and procedures were tailored to suit the characteristics and needs of an organisation
evaluation of the effectiveness of work health and safety management practices
use of case studies and problemsolving exercises so the individual can suggest appropriate WHS systems, policies and procedures for different workplace sizes and types
written or oral questioning to assess knowledge of:
relevant OHS or WHS law
methods for conducting ongoing work health and safety consultation
methods for evaluating the effectiveness of work health and safety management practices
review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.
Guidance information for assessment
The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector, workplace and job role, for example:
BSBADM502B Manage meetings
BSBPMG501A Manage projects
BSBWRT401A Write complex documents
SITXGLC501 Research business compliance requirements.