Qualification Outline
22/07/2026 5:18 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Advanced Diploma of Travel and Tourism
Advanced Diploma of Travel and Tourism
SIT60112
J452
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 3.00 | 30/07/2013 | Current | Approved |
Description
This qualification reflects the role of individuals operating at a senior level who use a substantial depth of knowledge of the industry and managerial techniques. They have wide-ranging, specialised managerial skills, operate independently and are responsible for making a range of strategic business decisions.
Job roles
This qualification provides a pathway to work in any sector of the tourism and travel industry as a senior manager.
Possible job titles include:
business development manager
business operations manager
general manager
general manger, marketing
general manager, product development.
Schedule
Packaging Rules
ENTRY REQUIREMENTSEntry to this qualification is open to individuals who are able to demonstrate tourism and travel industry knowledge, customer service, operational and management skills. The individual must either:
1) Be formally assessed through a training program or recognition process, against one of the unit clusters below:
- Events
- Guiding
- Inbound tour wholesaling
- Retail travel and outbound wholesaling
- Tourism operations (office-based)
- Visitor information services
OR
2) Have relevant tourism and travel industry employment experience. A job that has involved the application of skills described in one of the unit clusters would be a satisfactory indicator for entry. A determination need not involve a formal process of measuring, evaluating or recording performance against the units of competency.
PACKAGING RULES
Twelve (12) units must be completed:
- seven (7) core units
- five (5) elective units, consisting of:
- three (3) units from the elective units listed in the qualification outline
- two (2) units from the elective units listed in the qualification outline, elsewhere in SIT12 Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
1. Core Units
All seven (7) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D0853 | BSBMGT617A | Develop and implement a business plan | 60 | Unit of competency |
| WF811 | SITXMPR502 | Develop and implement marketing strategies | 80 | Unit of competency |
| WF709 | SITTPPD601 | Develop tourism products | 60 | Unit of competency |
| WF815 | SITXWHS601 | Establish and maintain a work health and safety system | 60 | Unit of competency |
| D0710 | BSBFIM601A | Manage finances | 80 | Unit of competency |
| S8081 | BSBRSK501B | Manage risk | 50 | Unit of competency |
| WF783 | SITXGLC501 | Research and comply with regulatory requirements | 70 | Unit of competency |
2. Elective Units
A minimum of three (3) must be chosen from the elective units listed.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S621 | SIT60107 | Advanced Diploma of Tourism | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AZW4 | SIT60116 | Advanced Diploma of Travel and Tourism Management | Qualification |
VET Info Notes
Entry Requirements
Entry to this qualification is open to individuals who are able to demonstrate tourism and travel industry knowledge, customer service, operational and management skills. The individual must either:
Be formally assessed through a training program or recognition process, against one of the unit clusters below.
OR
Have relevant tourism and travel industry employment experience. A job that has involved the application of skills described in one of the unit clusters would be a satisfactory indicator for entry. A determination need not involve a formal process of measuring, evaluating or recording performance against the units of competency.
The unit clusters for different pathways are as follows:
Events pathway
SITTTSL202 Access and interpret product information
SITTTSL306 Book supplier services
SITXCCS401 Enhance the customer service experience
SITXCCS501 Manage quality customer service
SITXCOM201 Show social and cultural sensitivity
SITXEVT301 Access information on event operations
SITXFIN501 Prepare and monitor budgets
SITXHRM402 Lead and manage people
SITXMGT401 Monitor work operations
SITXMGT501 Establish and conduct business relationships
Guiding pathway
SITTGDE301 Work as a guide
SITTGDE303 Lead tour groups
SITTGDE304 Prepare and present tour commentaries or activities
SITTGDE305 Develop and maintain the general and regional knowledge required by guides
SITXCCS401 Enhance the customer service experience
SITXCCS501 Manage quality customer service
SITXCOM201 Show social and cultural sensitivity
SITXFIN501 Prepare and monitor budgets
SITXHRM402 Lead and manage people
SITXMGT401 Monitor work operations
SITXMGT501 Establish and conduct business relationships
SITXWHS301 Identify hazards, assess and control safety risks
Inbound tour wholesaling pathway
SITTTSL202 Access and interpret product information
SITTTSL302 Provide advice on Australian destinations
SITTTSL303 Sell tourism products and services
SITTTSL304 Prepare quotations
SITTTSL306 Book supplier services
SITTTSL307 Process travel-related documentation
SITTTSL308 Use a computerised reservations or operations system
SITXCCS401 Enhance the customer service experience
SITXCCS501 Manage quality customer service
SITXCOM201 Show social and cultural sensitivity
SITXFIN501 Prepare and monitor budgets
SITXHRM402 Lead and manage people
SITXMGT401 Monitor work operations
SITXMGT501 Establish and conduct business relationships
Retail travel and outbound wholesaling pathway
SITTTSL202 Access and interpret product information
SITTTSL301 Provide advice on international destinations
SITTTSL302 Provide advice on Australian destinations
SITTTSL303 Sell tourism products and services
SITTTSL304 Prepare quotations
SITTTSL306 Book supplier services
SITTTSL307 Process travel-related documentation
SITTTSL308 Use a computerised reservations or operations system
SITTTSL310 Construct normal international airfares
SITTTSL311 Construct promotional international airfares
SITXCCS401 Enhance the customer service experience
SITXCCS501 Manage quality customer service
SITXCOM201 Show social and cultural sensitivity
SITXFIN501 Prepare and monitor budgets
SITXHRM402 Lead and manage people
SITXMGT401 Monitor work operations
SITXMGT501 Establish and conduct business relationships
Tourism operations (office-based pathway)
SITTTSL201 Operate an online information system
SITTTSL202 Access and interpret product information
SITTTSL306 Book supplier services
SITTTSL307 Process travel-related documentation
SITTTSL308 Use a computerised reservations or operations system
SITXCCS401 Enhance the customer service experience
SITXCCS501 Manage quality customer service
SITXCOM201 Show social and cultural sensitivity
SITXFIN501 Prepare and monitor budgets
SITXHRM402 Lead and manage people
SITXMGT401 Monitor work operations
SITXMGT501 Establish and conduct business relationships
Visitor information services pathway
SITTTSL201 Operate an online information system
SITTTSL202 Access and interpret product information
SITTTSL302 Provide advice on Australian destinations
SITTTSL303 Sell tourism products and services
SITTTSL306 Book supplier services
SITTTSL307 Process travel-related documentation
SITXCCS201 Provide visitor information
SITXCCS401 Enhance the customer service experience
SITXCCS501 Manage quality customer service
SITXCOM201 Show social and cultural sensitivity
SITXFIN501 Prepare and monitor budgets
SITXHRM402 Lead and manage people
SITXMGT401 Monitor work operations
SITXMGT501 Establish and conduct business relationships
Traineeships and Apprenticeships
