Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Sustainability may include:
addressing environmental and resource sustainability initiatives, such as environmental management systems, action plans, green office programs, surveys and audits
applying the waste management hierarchy in the workplace
complying with regulations and corporate social responsibility considerations for sustainability to enhance the organisation's standing in business and community environments
determining organisation's most appropriate waste treatment, including waste to landfill, recycling, re-use, recoverable resources and wastewater treatment
implementing ecological footprint
implementing environmental management systems, e.g. ISO 14001:1996 Environmental management systems life cycle analyses
implementing government initiatives, e.g. Australian government's Greenhouse Challenge Plus
improving resource and energy efficiency
initiating and maintaining appropriate organisational procedures for operational energy consumption
introducing a green office program - a cultural change program
introducing green purchasing
introducing national and international reporting initiatives, e.g. Global Reporting Initiative
introducing product stewardship
reducing emissions of greenhouse gases
reducing use of non-renewable resources
referencing standards, guidelines and approaches, such as sustainability covenants and compacts or triple bottom line reporting
supporting sustainable supply chain.
Supply chains include:
network of facilities that procures raw materials, transforms them into intermediate products or services and then finished goods or service, and delivers them through a distribution system
procurement, production and distribution, viewed as interlinked not as discrete elements.
Performance reports may include:
budget or cost variance
customer service
environmental
financial
OHS
quality
other operating parameters.

EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
demonstration of consultation processes to introduce or evaluate an existing continuous improvement process or system, including suggested actions or an action plan
generation of an idea or concept that exhibits creative thinking and offers the possibility of benefiting the organisation
demonstration of how the concept or idea was introduced, tested and evaluated,which does not have to have been shown to work or to be adopted by the business
application of knowledge of quality management and continuous improvement theories.

Context of and specific resources for assessment
Assessment must ensure access to appropriate documentation and resources normally used in the workplace.

Method of assessment
The following assessment methods are appropriate for this unit:
analysis of responses to case studies and scenarios
assessment of reports
direct questioning combined with review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate
observation of presentations
oral or written questioning to assess knowledge of creativity and innovation theories and concepts
evaluation of strategies established to monitor and evaluate performance of key systems and processes
review of briefing of groups on performance improvement strategies and innovation
review of documentation communicating costs and benefits of innovations and improvements to relevant groups and individuals.

Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.