Unit of competency Outline

Date retreived
22/07/2026 1:59 PM AWST

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Promote high quality case management

Promote high quality case management

Unit of competency
National Code
CHCCM504C
State Code
D2298
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
05/05/2009
View on TGA
State Implementation and Classification
Approved Date
07/07/2014
Field of Education
090501 - Social Work
Original Release Date
07/07/2014
Nominal Hours
85
Description
DescriptorThis unit describes the knowledge and skills required to disseminate information and provide advice on practice issues relating to case management
Notes
Elements and Performance Criteria
1. Provide a lead in case management practice
  • 1.1 Implement appropriate strategies to ensure currency with accepted best practice and relevant legislation
  • 1.2 Where appropriate, provide practice advice and direction consistent with organisation service and professional standards
  • 1.3 Challenge and support worker to ensure casework plans and actions are based on organisation procedures, practices and legislative requirements
  • 1.4 Implement strategies to ensure worker has ready access to casework consultation with other workers to maximise their effectiveness
  • 1.5 Access and apply specialist practice knowledge in the workplace and provide coaching and mentoring to staff to optimise competent practice
  • 1.6 Advise worker on the full range of legislative provisions relevant to case management, and worker and organisation responsibilities
2. Provide practice advice on complex cases
  • 2.1 Thoroughly analyse and assess case management plans and feedback on their implementation and provide expert advice on options for actions and further development
  • 2.2 Provide workers with information on organisation processes for collecting information from key stakeholders to ensure more effective operation
  • 2.3 Routinely provided workers with information about relevant legislation and any changes in organisation practices and procedures to promote consistency and quality in practice
  • 2.4 Routinely monitor progress on case plan and make changes as required to enable improved service delivery
  • 2.5 Implement strategies to ensure appropriate stakeholders are consulted about specialist information and options for future action
No information
No information
Replaces
State Code National Code Title Type
S3035 CHCCM4B Promote high quality case management Unit of competency
Replaced By
State Code National Code Title Type
WC827 CHCCM504D Promote high quality case management Unit of competency
State Code National Code Title Type
J308 PSP50912 Diploma of Government (Injury Management) Qualification