Unit of competency Outline

Date retreived
22/07/2026 5:31 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Participate in the implementation of individualised plans

Participate in the implementation of individualised plans

Unit of competency
National Code
CHCICS302B
State Code
WC922
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
07/05/2012
View on TGA
State Implementation and Classification
Approved Date
15/07/2014
Field of Education
090501 - Social Work
Original Release Date
15/07/2014
Nominal Hours
20
Description
DescriptorThis unit describes the knowledge and skills required to provide support for people to sustain quality of life according to individualised plans
Notes
Elements and Performance Criteria
1. Plan work activities according to an individualised plan
  • 1.1 Apply understanding of organisation's policies, protocols and procedures in relation to the individualised planning process
  • 1.2 Confirm individualised plan details with the client
  • 1.3 Work with client to identify actions and activities that support the individualised plan
  • 1.4 Prepare for support activities according to client's individualised plan, preferences and organisation policies, protocols and procedures
  • 1.5 Prepare for support activities that promote the client's participation and independence
  • 1.6 Clarify own role in implementing individualised plan and seek appropriate support for any aspects outside scope of own knowledge/skills or job role
2. Establish and maintain appropriate relationships with client (and carer)
  • 2.1 Introduce oneself appropriately and maintain courtesy to the client, and carer where appropriate
  • 2.2 Conduct exchanges with the client in a manner that develops and maintains trust
  • 2.3 Maintain confidentiality and privacy of the client within organisation policy and protocols
  • 2.4 Conduct exchanges with the client in a manner that respects cultural sensitivities and needs
  • 2.5 Support the interests, rights and decision-making of the client in all dealings
3. Provide and monitor support according to the individualised plan
  • 3.1 Provide support according to the individualised plan, the client's preferences and organisation policies, protocols and procedures
  • 3.2 Provide support in a manner that contributes to the client's skill development and/or maintenance
  • 3.3 Provide support according to duty of care requirements
  • 3.4 Monitor support activities to determine capacity for the client's participation
  • 3.5 Monitor support activities to determine contribution to the client's independence
  • 3.6 Monitor support activities to determine contribution to the client's emotional well being
  • 3.7 Monitor support activities to determine relevance to the client's individualised plan
  • 3.8 Monitor aspects of the individualised plan that might need review and report to supervisor
4. Contribute to ongoing relevance of the individualised plan
  • 4.1 Participate in discussion with the client and supervisor to identify areas of the individualised plan that require review
  • 4.2 Participate in discussion with the client and supervisor in a manner that acknowledges the client as their own experts
  • 4.3 Participate in discussion with the client and supervisor in a manner that supports client self determination
5. Respond to situations of risk to the client within work role and responsibilities
  • 5.1 Provide assistance to maintain a safe and healthy environment
  • 5.2 Identify situations of risk, or potential risk, to the client and report to a supervisor
  • 5.3 Respond to situations of risk, or potential risk appropriately and communicate to a supervisor
  • 5.4 Implement strategies to minimise risk and communicate to a supervisor and colleagues
  • 5.5 Report uncharacteristic or behaviours of concern to a supervisor
6. Complete documentation and reporting
  • 6.1 Comply with the organisation's reporting requirements
  • 6.2 Complete documentation according to organisation policy and protocols
  • 6.3 Maintain documentation in a manner consistent with reporting requirements
  • 6.4 File documentation in accordance with organisation policy and protocols
RANGE STATEMENT

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.


Individualised plan may include:
Formally developed and documented plans
Less formal, 'ad hoc' planning process


Individualised plan may address the requirements of:
Children
Infants
Older people
People with a disability
Young people'
and may be implemented in:
A range of community services settings
Client's home
Residential settings


Appropriate communication and relationship building processes may include:
Courtesy
Empathy
Non-judgemental support
Observing and listening
Respect of individual differences


Support may refer to:
Accommodation support
Community access
Employment support
Lifestyle support
Personal care
Social support
Support involving simple technical skills, such as:
active assistive exercises
application of anti-thrombotic stockings
application of prostheses
assistance with breathing tubes (under direct supervision of a health professional)
catheter care (not including insertion or removal of tubes)
deep breathing/coughing exercises
simple dressing
simple eye care
and may also include:
Cleaning services
Garden maintenance services
Home maintenance services
Home modification services
Laundry services
Meal preparation and/or delivery services
Shopping services
Transport services


Monitor support activities may include:
Feedback from person, family, carers and other interested people
Observations
Requests


Report may be, and include:
Verbal:
telephone
face-to-face
Non-verbal (written):
progress reports
case notes
hazard and incident reports
care plans


Situations of risk or potential risk, may include:
Environmental hazards
slippery or uneven floor surfaces
physical obstructions (e.g. furniture and equipment)
poor home maintenance
poor or inappropriate lighting
inadequate heating and cooling devices
inadequate security
Evidence of abuse
Evidence of self-harm
Evidence of self-neglect
Impaired cognitive functioning
Impaired judgement and problem solving abilities
Social rights infringements
Sudden or unexpected change in health status include sensory loss
Uncharacteristic or behaviours of concern


Uncharacteristic or inappropriate behaviours of concern that may require reporting and support may include:
Aggression (physical and/or verbal)
Agitation
Confusion
Depression
DisinhibitionDisorientation
Eating problems
Emotional distress
Impulsivity
Perseveration
Self mutilation
Sleeplessness
Substance abuse
Withdrawal
EVIDENCE GUIDE

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situations and settings
This unit will be most appropriately assessed in the workplace and under the normal range of workplace conditions
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible


Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities


Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resources required for assessment include access to:
appropriate workplace where assessment can take place
relevant organisation policy, protocols and procedures
equipment and resources normally used in the workplace


Method of assessment may include:
Observation in the workplace
Written assignments/projects
Case study and scenario analysis
Questioning
Role play simulation


Related units:
This unit must be assessed in relation to the specific context in which it will (or may) be applied
In the case of working with older people, this unit is recommended (but not required) to be assessed in conjunction with:
CHCAC318A Work effectively with older people
OR
In the case of working with people with disabilities, it is recommended (but not required) to be assessed in conjunction with:
CHCDIS301A Work effectively with people with a disability
Replaces
State Code National Code Title Type
D2563 CHCICS302A Participate in the implementation of individualised plans Unit of competency
Replaced By
State Code National Code Title Type
AVC63 CHCCCS015 Provide individualised support Unit of competency