Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Scope of assignments may include:
source and target languages
stakeholders
preparation of supporting resources
required equipment and tools, including software
responsibilities of role
confidentiality
client awareness of professional terms, conditions and expectations
environmental issues such as sight lines, lighting and seating position
for interpreting:
topic, purpose and nature of assignment
setting, and mode of interpreting appropriate to setting
parties involved and relevant social and cultural requirements
date, time and location
duration
for translating:
assignment schedule, including stage deadlines
field, subject and topic
previous translations and translators
volume of material to be translated
type of technology to be used and who will provide
type of text and its end use
application of assignment-specific style guide conventions
translation memory tools.
Terms and conditions may include:
assignment timeframe
financial arrangements, such as:
costings
expense reimbursement
invoicing and schedule of payment
necessary arrangements for travel and accommodation
contract conditions, including variation and termination procedures
Agreed approach may include:
increased client awareness and acknowledgement of the role of the practitioner
addressing potential misunderstandings
clarifying expectations
determining alternative strategies with client where assignment is accepted
conditions applying to known requirements exceeding personal competence
for interpreting:
chuchotage, consecutive or simultaneous interpreting mode
team or collaborative interpreting
for translating:
translating as part of a team
translating alone
Performance expectations may include:
background resources for preparation
privacy and confidentiality agreements
culture-specific requirements
limits, responsibilities and risks associated with role
attesting to work
client glossaries
equipment and technology
acknowledgement of professional standards and codes of practice
for interpreting:
sight translation
setting and register
physical parameters relating to such things as:
background noise
sight lines and visibility
voice projection
transcribing
type of interpreting service
for translating:
formatting or text-processing requirements
style guides
presenting non-text components
required timeframe for completed translation
Personal competence may include:
ability to meet performance expectations of required languages, including passive and active facility
familiarity with context, topic and terminology
mastery of register appropriate to audience and setting
previous relevant experience
relevant social, cultural or kinship factors
Preparedness may relate to:
checking required equipment and software
developing familiarity with topic and subject matter
identifying conflict of interest
identifying relevant social, cultural or kinship factors
for translating:
checking formatting or text-processing requirements
Limits and responsibility may include:
health and safety concerns
legal and accountability issues
potential conflict of interest
personal competence and risks of miscommunication
duty of care
Maintain a record may include:
client and assignment details
formal and informal contracts
exchange of communication on:
agreed duties
assignment conditions
assignment requirements
explanation of why the assignment cannot be undertaken

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms the ability to clarify required approach to assignments with a range of clients to reach agreement on terms and conditions. This includes:
analysing information about the nature and scope of assignment
negotiating agreed approach and conditions with clients
undertaking risk analysis and identifying and addressing concerns
establishing preparedness and personal competence to successfully complete assignment
accepting and declining assignments within required timeframe
maintaining a record of agreements and preparation outcomes for future reference.
Context of and specific resources for assessment
Assessment of this unit of competency will make use of scenarios, case studies, experiences and, where possible, examples of interactions with colleagues and clients which illustrate issues of negotiating assignments.
Resources for assessment include:
a range of clients and environments where assignments are clarified, negotiated, accepted and declined
assignment and contractual documentation
business records
relevant codes of practice
Assessment should be gathered to demonstrate negotiated agreements with a range of different client requirements and conditions and with examples of both accepting and declining assignments. Evidence may include examples of formal and informal contracts, and should also include evidence of decision making where there are ethical, business and professional issues influencing decisions.