Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Networks may include:
formal or informal
government sponsored networks through Austrade or state/territory government agencies
individuals, groups, organisations
personal or business
professional or trade networks
Opportunities to build international business networks may include:
Austrade and state/territory government agency workshops, functions and events
company sponsored travel overseas
conferences
industry or business association functions and events
key events such as (overseas and Australian) national celebrations
product launches
professional development activities
receptions by overseas government bodies in Australia and overseas (e.g. overseas trade delegations, embassies, consulates, trade attachés)
trade fairs
Business associations may include:
government sponsored groups
industry bodies
professional associations
Professional development activities may include:
Austrade and state/territory government agency workshops, functions and events
demonstrations
industry information seminars/conferences
industry training (formal or informal)
pre-launch activities
technical information briefings
trade shows/fairs
Information and ideas may include:
changes in the environment
changing customer requirements
information on competitors' activities
opportunities for new international business activity
personal, professional or business support
trends and movements having an impact on international business activity
Sources of information may include:
academic publications and personnel
advice provided by Austrade and state/territory government agencies, chambers of commerce
staff within own organisation from same cultural group as international clients
trade and business publications
Social and cultural awareness may include:
aspects of culture and society unique to other countries that differ from Australian culture and society
Reviewing the quality of communication and relationships may include:
analysing the business outcomes from relationships cultivated with network members
analysing the responses of network members
gauging confidence gained and given by network members
Quantifying may include:
analysing future gains not yet realised
making estimations and approximations
making projections based on trends

EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
building, maintenance and review of international business network/s to facilitate improved cross-cultural and social communication
knowledge of interpersonal skills required to establish rapport and to build networks internationally.
Context of and specific resources for assessment
Assessment must ensure:
access to international business networks
access to workplace records including journals and diaries if required
access to feedback from other members of candidate's network.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
observation of techniques used to build international business networks
oral or written questioning to assess knowledge of existing international business networks
review of opportunities identified to build international business networks
assessment of analysis and noting of sources of information relating to social and cultural awareness for specific cultural groups within current and prospective network membership
evaluation of analysis of the value of outcomes derived from participation in international business networks in comparison to costs of participation.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
BSBREL501A Build international client relationships.