Unit of competency Outline

Date retreived
22/07/2026 5:25 PM AWST

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Lead communication in the workplace

Lead communication in the workplace

Unit of competency
National Code
AMPX418
State Code
AVW05
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
01/12/2015
View on TGA
State Implementation and Classification
Approved Date
03/05/2016
Field of Education
120505 - Work Practices Programmes
Original Release Date
03/05/2016
Nominal Hours
20
Description
This unit describes the skills and knowledge required to lead and promote effective communication in the workplace. It includes the skills and knowledge required for effective written and verbal communication.This unit is applicable to supervisors, technical experts or managers in the meat retail, smallgoods, meat processing and food service sectors producing meat and meat products for domestic and export markets.All work in this unit should be carried out to comply with workplace and regulatory requirements.This unit applies to individuals who take responsibility for their own work and for the quality of others’ work within known parameters. They provide and communicate solutions to a range of predictable and sometimes unpredictable problems.No occupational licensing, legislative or certification requirements are known to apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Engage in complex verbal communication
  • 1.1 Facilitate and monitor group processes to support group objectives
  • 1.2 Provide one-to-one interaction with team members to provide effective support
  • 1.3 Explain work instructions to others
  • 1.4 Negotiate work requirements and expectations with others
  • 1.5 Use negotiation skills where appropriate
  • 1.6 Use conflict resolution techniques where appropriate
  • 1.7 Use problem-solving and decision making techniques where appropriate
2. Read complex text
  • 2.1 Read, analyse and use written information to assist in overseeing workplace performance
  • 2.2 Use technical information from written and electronic sources to examine and introduce new procedures and approaches for improving workplace performance
3. Prepare written information for a range of audiences and applications
  • 3.1 Consolidate and summarise routine and specialist reports to convey key points
  • 3.2 Write procedures and instructions related to existing and new functions and tasks for others to follow and implement
No information
No information
Replaces
State Code National Code Title Type
D9029 MTMPSR411A Lead communication in the workplace Unit of competency