Unit of competency Outline

Date retreived
22/07/2026 8:30 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Facilitate links with other services

Facilitate links with other services

Unit of competency
National Code
CHCNET404A
State Code
D2619
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
12/08/2014
Field of Education
090599 - Human Welfare Studies And Services, N.e.c.
Original Release Date
12/08/2014
Nominal Hours
55
Description
DescriptorThis unit describes the knowledge and skills required to liaise and facilitate linkages between community services including specialist and generalist services in the community to ensure support of people in need
Notes
Elements and Performance Criteria
1. Identify and maintain links with relevant services
  • 1.1 Gather and store information on relevant services as appropriate
  • 1.2 Identify, develop and maintain communication processes within and across services to establish and maintain inter- and intra-sector links
  • 1.3 Maintain active participation in relevant networks
  • 1.4 Maintain information on the organisation's range of services
2. Provide relevant information to services
  • 2.1 Respond to information requests from other organisations as appropriate
  • 2.2 Maintain knowledge of and access to internal means of support within own organisation
  • 2.3 Provide information and resources to support community groups as appropriate
  • 2.4 Ensure materials and resources provided are relevant and current
  • 2.5 Seek feedback on the materials and resources and use in developing future materials and resources
3. Work with and support other organisations to enhance service delivery
  • 3.1 Define the type and level of support to be provided and negotiate with the relevant organisation
  • 3.2 Maintain appropriate support and contact with people referred
  • 3.3 Provide information to services in line with organisation confidentiality, consent and privacy policies and procedures
  • 3.4 Develop and negotiate longer term plans to assist services to operate self-sufficiently
No information
No information
Replaces
State Code National Code Title Type
S3194 CHCNET4A Work with other services Unit of competency
Replaced By
State Code National Code Title Type
WC947 CHCNET404B Facilitate links with other services Unit of competency