Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Clientmay include:
all forms of business enterprises in this context, including:
government agencies
internal customers
local governments and councils
private and public companies
residents and ratepayers.
Assessment may include the following methods:
discussion with client
review of past service records
visual inspection.
Client requirements may include expectations expressed in:
briefing papers
contract documents
letters
memos
quality assurance documents
tender documents
verbal or written instructions.
Waste characteristics may include:
density
level of contamination
quality
shape
size
volume
weight.
Waste types may include:
solid (non-hazardous), e.g. construction and demolition
liquid (non-hazardous), e.g. chemical and aqueous
hazardous - regulated, prescribed, quarantined, medical and clinical
recoverable resources, e.g. recyclable and green waste.
Potential hazards and risks are those identified by the organisation that may lead to:
damage to plant, vehicle or property
harm to the environment
illness or injury to employees, contractors or the public
injuries resulting from manual handling and repetitive work.
Hazards and risks may include:
broken glass
broken metal
compaction equipment
contamination
dust
fire
gases and fumes
hazardous waste (e.g. sharps)
narrow driveways
other vehicles and equipment
overhanging signs
projectiles
spark-producing equipment
unguarded conveyor belts
weather.
Organisational requirements may include information found in:
briefing papers
job sheets
letters
memos
operations manuals
quality assurance documents
tender and contract documents
verbal or written instructions
work procedures.
Legislation and codes may include:
commonwealth, state and territory legislation, including:
environmental protection
OHS
industry codes.
Information relating to waste management strategy may include:
access to site
environmental issues
location of waste containers
maps of plant or site
OHS procedures
processing methods
production dates and schedules
production inputs and outputs
recycling options
site size
specific site requirements
storage and disposal methods
waste handling
waste hazards
waste outputs
waste recovery routes
waste streams.
Assessment documentation may include:
organisational activity records
detailed proposals
written reports.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
This unit of competency could be assessed by observation of practical demonstration in the workplace or in discussion, relaying how waste management services are determined.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of the required skills and knowledge specified in this unit.
In particular the person should demonstrate the ability to:
clarify a client’s waste management service requirements
perform a thorough site assessment, obtaining correct information on type, volume and characteristics of waste
assess client’s waste management habits
identify hazards, risks and associated OHS concerns to waste management service provision.
Context of and specific resources for assessment
Assessment of essential underpinning knowledge may be conducted in an off-site context. It is to comply with relevant regulatory or Australian standards’ requirements.
Resource implications for assessment include:
work plans and approved specifications
forms and procedures manuals.
Method of assessment
Waste management services must be determined in line with industry expectations in the particular client environment. If the environment is narrowly defined or is not representative of industry needs, it may be necessary to refer to portfolio case studies to assess competency in the determination of waste management service.
Assessment methods must:
satisfy the endorsed Assessment Guidelines of the Property Services Training Package
include direct observation of tasks in real or simulated work conditions, with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application
reinforce the integration of employability skills with workplace tasks and job roles
confirm that competency is verified and able to be transferred to other circumstances and environments.
Guidance information for assessment
Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Assessment processes and techniques should as far as is practical take into account the language, literacy and numeracy capacity of the candidate in relation to the competency being assessed.
This unit could be assessed on its own or in combination with other units relevant to the job function, for example:
CPPCMN4004B Facilitate effective client relationships
CPPWMT4027A Select and obtain waste management plant, equipment and materials
CPPWMT4032A Inform and educate clients on waste management issues
CPPWMT5033A Educate public on waste management issues.