Unit of competency Outline
Date retreived
22/07/2026 8:08 AM AWST
22/07/2026 8:08 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Establish landlord relationships
Establish landlord relationships
Unit of competency
National Code
CPPREP4121
CPPREP4121
State Code
OAQ51
OAQ51
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
03/06/2020
Field of Education
080503 - Real Estate
Original Release Date
03/06/2020
Nominal Hours
25
Description
This unit specifies the skills and knowledge required to establish landlord relationships to support property management.It includes establishing an agreement with a landlord to provide residential property management services and maintaining the relationship including keeping records of interactions with landlords. This unit applies to people currently working in or seeking to work in real estate.State or territory licensing requirements may apply to this unit.
Notes
Elements and Performance Criteria
1 Confirm scope of landlord requirements.
- 1.1 Identify ethical and conduct standards for listing properties for lease and/or management.
- 1.2 Confirm landlord experience and expectations for property management.
- 1.3 Confirm scope of property management services.
- 1.4 Review rental appraisal to confirm rental price range expectation with landlord.
- 1.5 Record details of property inspection according to legislative requirements.
2 Complete property management agreement.
- 2.1 Prepare agreement for property leasing and/or management services.
- 2.2 Document landlord acceptance of fees, charges and services to be provided.
- 2.3 Complete agreement for property management according to agency practice and legislative requirements.
3 Establish framework for communication.
- 3.1 Develop landlord communication plan, including frequency of communication and details to be provided in the communication.
- 3.2 Advise landlord about contact people within the property management team.
- 3.3 Establish communication protocols for repairs and maintenance.
- 3.4 Determine landlord expectations for tenant selection and ongoing tenancy management.
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D1256 | CPPDSM4011A | List property for lease | Unit of competency |
| D1258 | CPPDSM4013A | Market property for lease | Unit of competency |
| D1261 | CPPDSM4016A | Monitor and manage lease or tenancy agreement | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BEH9 | CPP41419 | Certificate IV in Real Estate Practice | Qualification |
| AD901 | CPPSS00066 | Residential property management | Skill set |