Unit of competency Outline
Date retreived
22/07/2026 6:46 PM AWST
22/07/2026 6:46 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Facilitate groups for individual outcomes
Facilitate groups for individual outcomes
Unit of competency
National Code
CHCICS405B
CHCICS405B
State Code
WC927
WC927
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
17/07/2014
Field of Education
090513 - Counselling
Original Release Date
17/07/2014
Nominal Hours
40
Description
DescriptorThis unit describes the knowledge and skills required by the worker to plan and conduct group activities to meet individual group member outcomes
Notes
Elements and Performance Criteria
1. Plan for group sessions
- 1.1 Confirm information about the purpose of group sessions from appropriate community and health workers
- 1.2 Obtain information about the desired individual outcomes
- 1.3 Identify requirements outside scope of role and responsibilities as defined by the organisation and refer to supervisor
- 1.4 Identify and confirm impact of the group activities to the person's overall plan
- 1.5 Determine individual appropriateness according to their profile
- 1.6 Determine group member's availability according to organisation protocols
2. Prepare for group sessions
- 2.1 Prepare group activities that are consistent with group member needs and recognise abilities and limitations of each person
- 2.2 Prepare group activities that are consistent with the interests, preferences and beliefs of group members
- 2.3 Prepare group activities with consideration of group members' pace and timing requirements
- 2.4 Prepare group activities according to the size and composition of the group
- 2.5 Prepare group sessions to maximise the involvement of all group members
- 2.6 Establish a balance between tasks to be accomplished and the group process
- 2.7 Identify possible risk to successful group activities and adjust plan to minimise risk
- 2.8 Confirm group session plan with supervisor
- 2.9 Gather and/or prepare materials required for the group session and check for safety and suitability
3. Conduct group sessions
- 3.1 Arrange the environment to encourage full participation by all group members
- 3.2 Seek agreement on the purpose, process and intended outcomes of the group activity with the group
- 3.3 Discuss the group activity with the group to encourage as much participation as possible
- 3.4 If appropriate, work with the group to establish ground rules
- 3.5 Provide each group member with the necessary information, materials and support to participate in the group activity
- 3.6 Ensure that the manner, level and pace of communication is appropriate for each group member
- 3.7 Communicate with group members in a manner most likely to promote cooperation, dignity and self-esteem and encourage participation
- 3.8 Use group skills to ensure the involvement of all group members
- 3.9 Identify potential conflict within the group and manage to ensure ongoing involvement of individuals in group activities
- 3.10 Monitor individual progress and provide constructive feedback to individual group member
- 3.11 Follow process and directions to evaluate outcomes of the group session
4. Complete documentation
- 4.1 Comply with the organisation's reporting requirements
- 4.2 Complete documentation according to organisation policy and protocols
- 4.3 Maintain documentation in a manner consistent with reporting requirements
- 4.4 File documentation organisation policy and protocols
- 4.5 Where appropriate, include report of absences from group activities for risk management purposes
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Group sessions may include:
Social skills training
Communication groups
Health related groups
Support groups
Health promotion groups
Sources of information about group members may include:
Individualised plan
Rehabilitation plan
Referral information
Case notes
Application form
Skilled observation
Strategies to determine availability may include:
Face-to-face
Telephone
Written
Flyer
Potential conflict may be indicated by:
Non-participation and withdrawal
Personal comments and attacks
Raised voices
Rushed speech
Agitation
Group skills may include:
Identifying and managing issues of equality of opportunity and non-discriminatory practices in group activities
Eliciting views and addressing individual needs in groups
Putting groups at ease
Managing different individual styles within a group
Interpreting non-verbal communication
Gauging the appropriateness of language for individuals in a group
Balancing the needs of the task with the group process
Dealing with issues of power, influence and authority in the group
Reporting may include:
Verbal:
telephone
face-to-face
Non-verbal (written):
progress reports
case notes
incident reports
Group sessions may include:
Social skills training
Communication groups
Health related groups
Support groups
Health promotion groups
Sources of information about group members may include:
Individualised plan
Rehabilitation plan
Referral information
Case notes
Application form
Skilled observation
Strategies to determine availability may include:
Face-to-face
Telephone
Written
Flyer
Potential conflict may be indicated by:
Non-participation and withdrawal
Personal comments and attacks
Raised voices
Rushed speech
Agitation
Group skills may include:
Identifying and managing issues of equality of opportunity and non-discriminatory practices in group activities
Eliciting views and addressing individual needs in groups
Putting groups at ease
Managing different individual styles within a group
Interpreting non-verbal communication
Gauging the appropriateness of language for individuals in a group
Balancing the needs of the task with the group process
Dealing with issues of power, influence and authority in the group
Reporting may include:
Verbal:
telephone
face-to-face
Non-verbal (written):
progress reports
case notes
incident reports
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
This unit will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions
It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situations and settings
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resources required for assessment include access to:
appropriate workplace where assessment can take place
relevant organisation policy, protocols and procedures
Method of assessment may include:
Observation in the workplace
Written assignments/projects
Case study and scenario analysis
Questioning
Role play simulation
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
This unit will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions
It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situations and settings
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resources required for assessment include access to:
appropriate workplace where assessment can take place
relevant organisation policy, protocols and procedures
Method of assessment may include:
Observation in the workplace
Written assignments/projects
Case study and scenario analysis
Questioning
Role play simulation
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D2572 | CHCICS405A | Facilitate groups for individual outcomes | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D278 | CHC40108 | Certificate IV in Aged Care | Qualification |
| J014 | CHC40412 | Certificate IV in Alcohol and Other Drugs | Qualification |
| D324 | CHC52008 | Diploma of Community Services (Case management) | Qualification |
| J041 | CHC51712 | Diploma of Counselling | Qualification |
| J013 | CHC40312 | Certificate IV in Disability | Qualification |
| J012 | CHC40212 | Certificate IV in Home and Community Care | Qualification |
| D283 | CHC40608 | Certificate IV in Leisure and Health | Qualification |
| J036 | CHC50512 | Diploma of Leisure and Health | Qualification |
| J015 | CHC40512 | Certificate IV in Mental Health | Qualification |
| J033 | CHC42912 | Certificate IV in Mental Health Peer Work | Qualification |