Unit of competency Outline
Date retreived
22/07/2026 4:42 PM AWST
22/07/2026 4:42 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Collate and insert mail manually
Collate and insert mail manually
Unit of competency
National Code
ICPCF203C
ICPCF203C
State Code
D3008
D3008
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
09/09/2014
Field of Education
089901 - Purchasing, Warehousing And Distribution
Original Release Date
09/09/2014
Nominal Hours
20
Description
This unit describes the performance outcomes, skills and knowledge required to manually collate and insert mail documents.
Notes
Elements and Performance Criteria
1. Collate inserts
- 1.1. All inserts required for the job are checked and confirmed against job specifications
- 1.2. Inserts are arranged in a manner that makes manual collation as easy and safe as possible
- 1.3. Collated inserts are correct and in sequence
2. Match inserts
- 2.1. Collated data is correctly matched to addressee
- 2.2. Address information is verified as accurate
- 2.3. Bar code information is checked for correct sequence of addressees to collated information where relevant
- 2.4. Any discrepancies are reported to the supervisor
3. Reconcile output
- 3.1. The total number of throughputs matches the job specifications
- 3.2. The destination delivery unit rate matches the job specifications
- 3.3. An information matching trail is documented
- 3.4. Correct procedures for the control of materials are followed
- 3.5. Any discrepancies are reported to the supervisor
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Matched/matching may include:
the process of keeping together a unique insert to the addressee that goes with at least one other unique insert in the same package, or a unique insert to the addressee that goes with the address information located on the outside of the package.
Control of materials may include:
includes spoils, depleted stock, oversupplies and undersupplies.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Matched/matching may include:
the process of keeping together a unique insert to the addressee that goes with at least one other unique insert in the same package, or a unique insert to the addressee that goes with the address information located on the outside of the package.
Control of materials may include:
includes spoils, depleted stock, oversupplies and undersupplies.
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
manually collate and insert mail documents according to job specifications and within the production timeframe
the individual will be able to manually collate and insert mail documents and reconcile the job. The individual will complete two full jobs.
Context of and specific resources for assessment
Assessment must ensure:
assessment may take place on the job, off the job or a combination of both of these
off the job assessment must be undertaken in a closely simulated workplace environment.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
manually collate and insert mail documents according to job specifications and within the production timeframe
the individual will be able to manually collate and insert mail documents and reconcile the job. The individual will complete two full jobs.
Context of and specific resources for assessment
Assessment must ensure:
assessment may take place on the job, off the job or a combination of both of these
off the job assessment must be undertaken in a closely simulated workplace environment.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D0271 | ICPCF203B | Collate and insert mail manually | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUN37 | ICPCBF203 | Collate and insert mail manually | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| W761 | ICP20110 | Certificate II in Printing and Graphic Arts (General) | Qualification |
| W770 | ICP21010 | Certificate II in Printing and Graphic Arts (Mail House) | Qualification |