Unit of competency Outline
Date retreived
22/07/2026 11:34 AM AWST
22/07/2026 11:34 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Apply safety critical communications in the rail environment
Apply safety critical communications in the rail environment
Unit of competency
National Code
TLIF0008
TLIF0008
State Code
OAA33
OAA33
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
05/11/2018
Field of Education
061301 - Occupational Health And Safety
Original Release Date
05/11/2018
Nominal Hours
25
Description
This unit involves the skills and knowledge required to apply effective safety critical communications and is also considered best practice for general communications in the rail environment.It includes communicating, providing timely and accurate rail operational information and responding to unplanned situations or events appropriately.This unit is intended for rail safety workers who are required to identify and respond to operational information as part of their job role. They may be working within a rail operational or infrastructure environment.Safety critical communications is any communication that, if not delivered or not delivered accurately or promptly, could result in death, serious injury or incur significant damage to property, infrastructure or the environment.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Provide timely and accurate operational information and coordination
- 1.1 Location information is clearly communicated and clarified as required
- 1.2 Communication hazards are identified, risks are assessed and control measures are implemented to ensure communication occurs from a safe place
- 1.3 Rail network condition advice is provided
- 1.4 Changes in operational status of communications facilities affecting network operations are provided
- 1.5 Safety critical information is exchanged clearly and in a timely manner in accordance with safety management system and regulatory requirements
- 1.6 Communication is received, confirmed, acknowledged and appropriate actions taken
2 Communicate accurate operational information
- 2.1 Communication is delivered clearly, in a timely manner and accurately
- 2.2 Standard phrases are used in accordance with communications protocols
- 2.3 Concise and unambiguous standard phrases are used
- 2.4 Active listening is maintained for all communication
- 2.5 Read backs are provided and obtained
- 2.6 Delivery of voice messages is adjusted to suit receiver
- 2.7 Communication protocols are followed
- 2.8 Most effective communications method is used
- 2.9 Handover or takeover is performed to achieve continuity of teamwork and service
3 Issue and coordinate rail operations information
- 3.1 Rail operations information is issued and recorded in accordance with the workplace procedures and regulatory requirements
- 3.2 Written authorities are issued, read back and acknowledged correct before actioning
- 3.3 Documented safety critical communications are recorded and retained in accordance with workplace procedures and regulatory requirements
4 Respond to unplanned situation
- 4.1 Sufficient information is obtained from relevant sources to determine nature and implications of situation
- 4.2 Emergencies, potential emergencies or unplanned situations are identified, and needs are prioritised in accordance with emergency response plans and workplace procedures
No information
No information