Unit of competency Outline

Date retreived
22/07/2026 12:13 PM AWST

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Support a workplace learning environment

Support a workplace learning environment

Unit of competency
National Code
BSBFLM311
State Code
AUH15
TGA Status
Replaced
DTWD Status
Transition (Replaced)
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
15/09/2015
Field of Education
080303 - Human Resource Management
Original Release Date
15/09/2015
Nominal Hours
30
Description
This unit describes the skills and knowledge required to effectively encourage and support a learning environment. Particular emphasis is on participation in processes to facilitate and promote learning and to monitor and improve learning performance.It applies to individuals who use initiative and well-developed planning and communication skills in their role. At this level, work will normally be carried out within known routines, methods and procedures, and may also involve complex or non-routine activities that require some discretion and judgement.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Encourage a learning environment
  • 1.1 Encourage and support workplace learning opportunities
  • 1.2 Implement learning plans as an integral part of individual and team performance plans
  • 1.3 Implement learning plans to reflect diversity of needs and learning opportunities
  • 1.4 Encourage individual and team to access and participate in learning opportunities
  • 1.5 Liaise effectively with training and development specialists to contribute to learning opportunities which enhance individual, team and organisational performance
2 Encourage and promote learning for team and individuals
  • 2.1 Promote a learning culture within the team and organisation
  • 2.2 Support coaching and mentoring for the development of workplace knowledge, skills and attitudes
  • 2.3 Encourage team members to assess own competencies, and to identify own learning and development needs
  • 2.4 Share the benefits of learning with others in the team and organisation
  • 2.5 Provide recognition and feedback for workplace achievement in a timely and appropriate manner
3 Identify opportunities for improvement
  • 3.1 Monitor the performance of individuals and teams to determine the type and extent of required workbased support
  • 3.2 Gather feedback from individuals and teams to identify opportunities for improving future learning arrangements
  • 3.3 Negotiate adjustments with training and development specialists to improve the efficiency and effectiveness of learning
  • 3.4 Document and report learning outcomes in accordance with the organisation’s systems and procedures
No information
No information
Replaces
State Code National Code Title Type
D0716 BSBFLM311C Support a workplace learning environment Unit of competency
Replaced By
State Code National Code Title Type
OCE36 BSBHRM413 Support the learning and development of teams and individuals Unit of competency