Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Architecture may include:
configuration:
large memory model
requests per second
small memory model
database software:
DB2
Informix
Ingres
Microsoft SQL (MS SQL) server
Mini SQL (mSQL)
MySQL
Oracle
Sybase
operating system:
Linux
Mac
multi-user ability
Windows 2000 or above
Novell NetWare 5 or above.
Database may include:
commercial off-the-shelf (COTS) database packages
object-relational databases
proprietary databases
relational databases.
Backup may include:
DVD or CD backup
more comprehensive and complex backup facilities across the network or the internet
multiple tape units
single tape units.
Standards may include:
International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS) standards
organisational standards
project standards.
Organisational guidelines may include:
communication methods
content of emails
dispute resolution
document procedures and templates
downloading information and accessing particular websites
financial control mechanisms
opening mail with attachments
personal use of emails and internet access
virus risk.
Documentation may include:
audit trails
client training
ISO, IEC and AS standards
maintaining equipment inventory
naming standards
project management templates and report writing
satisfaction reports
version control.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
determine the most appropriate methods for backup and recovery
implement backup and restore procedures with minimum disruption to the business, following contingency plan if necessary.
Context of and specific resources for assessment
Assessment must ensure access to:
documentation standards
backup and recovery policies
sites with a representative range of current industry standard software and diagnostic tools
database package with data
technical records
organisational guidelines
vendor documentation
server and networked personal computer on which to conduct backup and restore procedures
appropriate learning and assessment support when required
modified equipment for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of candidate performing backup and restore procedures
review of candidate’s documentation containing:
planning
backup schedule
contingency plan
verbal or written questioning to assess candidate’s knowledge of:
backup and restore techniques and procedures
risks and failure scenarios that are likely or possible.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.