Elements and Performance Criteria

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Interested and affected parties may include:
community groups
other authorities
individuals
emergency authorities (police, fire and ambulance)
private sector business interests
special interest groups
experts
Resources may include:
human
financial
locations
Consultation strategies may include:
public meetings
phone-ins
questionnaires
informal gatherings
door knocks
council meetings
Enabling and encouraging relevant groups to be involved may include:
physical accessibility
diverse language needs
culture, including Indigenous, youth and non-English speaking background
physical environment
number of people
Legislation may include:
local government
anti-discrimination
planning
Information may include:
written and oral records
anecdotes
reports
instructions
directions from supervisor or management
interviews
formal and informal team meetings


Access and equity may include:
subject matter
manner in which consultations are conducted
physical accessibility
community profile




Presentation of information may include:
graphics
models
computer animations
video displays
overhead transparencies
handouts
display plans
interpreter service

Overview of assessment requirements
A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.
Critical aspects of evidence to be considered
The demonstrated ability to devise and conduct community consultations where:
consultation ensures council's image or reputation is maintained or enhanced
community consultation produces valid and useful information
Context of assessment
Assessment of performance requirements in this unit should be undertaken within the context of the local government framework. Competency is demonstrated by performance of all stated criteria, including the Range of Variables applicable to the workplace environment.
Method of assessment
The following assessment methods are suggested:
observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies
written and/or oral questioning to assess knowledge and understanding
completion of workplace documentation
third-party reports from experienced practitioners
completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor
Evidence required for demonstration of consistent performance
Evidence should be gathered over a period of time in a range of actual or simulated management environments.
Resource implications
Access to a range of real or simulated consultation processes including:
public and community meetings and forums
surveys and door knocks
appropriate communications equipment and aids such as overhead projectors and computer-based presentations