Unit of competency Outline
Date retreived
22/07/2026 10:31 PM AWST
22/07/2026 10:31 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Provide technical support during virtual and hybrid events
Provide technical support during virtual and hybrid events
Unit of competency
National Code
CUABRT415
CUABRT415
State Code
OEF31
OEF31
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
16/03/2023
Field of Education
109999 - Creative Arts, N.e.c.
Original Release Date
16/03/2023
Nominal Hours
80
Description
This unit describes the skills and knowledge required to provide technical support during virtual and hybrid events. It involves participating in the pre-production process, providing technical support of audio and visual for events, facilitating and working with different technological platforms to live stream events, managing the audience experience and finalising the event.The unit applies to individuals who support the operation of virtual and hybrid events for live music, dance performances, film festivals, art exhibitions, live production and other events in the creative industries. They may work as part of a team under the supervision of event production and technical production specialists.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Participate in pre-production process for virtual and hybrid events
- 1.1 Confirm the objectives of the events with the production team
- 1.2 Access and interpret documentation relating to operational aspects of the events
- 1.3 Identify technical requirements relating to the events
- 1.4 Confirm roles and responsibilities associated with the events
2. Provide technical support to prepare for virtual and hybrid events
- 2.1 Assist with technology set-up for event in line with identified roles and responsibilities and work, health, and safety (WHS), licensing and regulatory requirements
- 2.2 Assist with testing technologies and equipment as directed and according to safety, licensing and regulatory requirements
- 2.3 Identify and resolve technical issues within scope of role and escalate to relevant personnel where required
3. Provide technical support during virtual and hybrid events
- 3.1 Support audience members to access the events
- 3.2 Collaborate and communicate with production team during the events, as required
- 3.3 Provide assistance to audience members during the events, as required
- 3.4 Assist with operating technologies and support to resolve issues within scope of own role, as required
4. Finalise and reflect on event outcomes
- 4.1 Assist with the finalisation of the events and packing up equipment
- 4.2 Reflect on the events outcome
- 4.3 Provide feedback to production team on technical issues and suggest improvements
No information
No information