Unit of competency Outline

Date retreived
22/07/2026 3:20 PM AWST

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Recommend irrigation products and services

Recommend irrigation products and services

Unit of competency
National Code
AHCIRG349
State Code
OCT00
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
24/12/2020
View on TGA
State Implementation and Classification
Approved Date
21/05/2021
Field of Education
080501 - Sales
Original Release Date
21/05/2021
Nominal Hours
20
Description
This unit of competency describes the skills and knowledge required to recommend irrigation products and services, including researching product range, estimating product quantities, providing product warranty advice, negotiating price and payment options, and providing advice and arranging product service and repairs, to fulfil the needs of a client.The unit applies to individuals who recommend irrigation products and services under broad direction, and take responsibility for their own work.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Research and apply knowledge of store product range
  • 1.1 Access relevant sources of information to develop irrigation product knowledge
  • 1.2 Identify products according to relevant product information
  • 1.3 Operate store products, machinery and equipment safely
  • 1.4 Apply knowledge of irrigation product range when recommending to clients
2. Recommend irrigation products
  • 2.1 Identify client irrigation needs
  • 2.2 Provide and explain details of product specifications to client to assist with buying decisions
  • 2.3 Explain features and benefits of products to client to create a buying environment
3. Estimate quantities
  • 3.1 Estimate accurate quantities of irrigation products from measurements and information provided, according to product requirements
  • 3.2 Provide quotation based on estimated quantities to client
4. Advise on irrigation product warranties
  • 4.1 Provide to client clear explanation of the comparisons between products and manufacturer warranties
  • 4.2 Confirm individual product warranty terms and conditions from relevant sources of information
  • 4.3 Provide to client written information regarding individual product warranty terms and conditions, including extended or promotional warranties
5. Negotiate price and payment options
  • 5.1 Explain payment options, including store recommended retail pricing for various brand options
  • 5.2 Negotiate individual product prices where necessary to achieve sales
  • 5.3 Complete sales documentation according to workplace requirements
6. Advise on and arrange product service and repairs
  • 6.1 Question client to determine nature of product service or repair requirements
  • 6.2 Identify requirements by accessing manufacturer information
  • 6.3 Offer solutions, taking into consideration the nature of the requirements and available product information
  • 6.4 Identify and discuss the service or repair process
  • 6.5 Quote price and timeline for basic service or repairs
  • 6.6 Obtain client details and record on repair form
  • 6.7 Label item for repair and store securely according to workplace procedures
  • 6.8 Notify client on completion of service or repair
No information
No information
Replaces
State Code National Code Title Type
BAS80 AHCMER304 Recommend irrigation products and services Unit of competency