Unit of competency Outline

Date retreived
22/07/2026 6:04 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Recommend irrigation products and services

Recommend irrigation products and services

Unit of competency
National Code
AHCMER304
State Code
BAS80
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
27/06/2016
View on TGA
State Implementation and Classification
Approved Date
12/01/2017
Field of Education
080501 - Sales
Original Release Date
12/01/2017
Nominal Hours
20
Description
This unit of competency describes the skills and knowledge required to recommend irrigation products and services to fulfil the needs of a client.It applies to individuals who take responsibility for own work and for the quality of the work of others. They use discretion and judgement in the selection, allocation and use of available resources. All work is carried out to comply with workplace procedures.No occupational licensing, legislative or certification requirements are known to apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Research store product range
  • 1.1 Accessing relevant sources of information to develop product knowledge
  • 1.2 Identify products according to relevant product information
  • 1.3 Operate store products, machinery and equipment safely
  • 1.4 Demonstrate a broad knowledge of irrigation product range
2. Recommend irrigation products
  • 2.1 Identify client's needs
  • 2.2 Provide details of product specifications and explain to clients to assist buying decisions
  • 2.3 Explain features and benefits of products to clients to create a buying environment
3. Estimate quantities
  • 3.1 Estimate quantities of irrigation products accurately from measurements and information provided according to product requirements
  • 3.2 Provide client with accurate quotation for estimated quantities
4. Advise on irrigation product warranties
  • 4.1 Provide client with clear explanations of the comparisons between products and manufacturer’s warranties
  • 4.2 Confirm individual product warranty terms and conditions from relevant sources of information
  • 4.3 Provide client with written information regarding individual product warranty terms and conditions, especially extended or promotional warranties
5. Negotiate price and payment options
  • 5.1 Explain payment options including store recommended retail pricing for various brand options
  • 5.2 Negotiate individual product prices where necessary to achieve sales
6. Advise on and arrange product service and repairs
  • 6.1 Question client to determine nature of problem
  • 6.2 Identify problem by accessing manufacturer's information
  • 6.3 Offer solutions taking in consideration the nature of problem and available product information
  • 6.4 Identify and discuss the service or repair process
  • 6.5 Quote price and timeline for basic service or repairs
  • 6.6 Obtain client details and record on repair form
  • 6.7 Label item for repair and store securely
  • 6.8 Notify client on completion of service or repair
No information
No information
Replaces
State Code National Code Title Type
D6878 AHCIRG307A Recommend irrigation products and services Unit of competency
Replaced By
State Code National Code Title Type
OCT00 AHCIRG349 Recommend irrigation products and services Unit of competency