Unit of competency Outline

Date retreived
22/07/2026 1:52 PM AWST

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Manage partnership agreements with service providers

Manage partnership agreements with service providers

Unit of competency
National Code
CHCMGT002
State Code
AVB75
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
06/08/2015
View on TGA
State Implementation and Classification
Approved Date
22/01/2016
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
22/01/2016
Nominal Hours
40
Description
This unit describes the skills and knowledge required to establish and monitor formal agreements and partnerships with specialist support providers to meet client needs.This unit applies to a range of leadership roles in health and community services workplaces. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Investigate partnership opportunities
  • 1.1 Determine partnership requirements according to organisation needs analysis and strategic directions
  • 1.2 Gather, research and analyse information on potential partners
  • 1.3 Build relationships and rapport with potential partners
2. Negotiate partnership agreement terms and conditions
  • 2.1 Maintain partnership focus and protect client’s interests throughout discussions and negotiations
  • 2.2 Clearly define roles and responsibilities of each party, including level and type of service provision
  • 2.3 Identify and address confidentiality and privacy issues
  • 2.4 Determine communication, dispute resolution, meeting, decision making and reporting processes
  • 2.5 Formalise and sign partnership agreement
3. Implement partnership agreement
  • 3.1 Schedule and contribute to regular meetings with partners in accordance with role
  • 3.2 Consult clients at all stages of implementation and ensure rights are upheld
  • 3.3 Implement dispute resolution processes if required
  • 3.4 Ensure all reporting requirements are met in accordance with organisation procedures and partnership agreement
4. Evaluate partnership agreements
  • 4.1 Develop criteria for evaluation of partnership
  • 4.2 Collect and include stakeholder feedback in the evaluation process
  • 4.3 Measure performance against agreed criteria
  • 4.4 Amend partnership agreements and re-negotiate with partner organisation where appropriate
No information
No information
Replaces
State Code National Code Title Type
D2651 CHCORG626B Manage a service level agreement Unit of competency