Unit of competency Outline
Date retreived
22/07/2026 11:02 AM AWST
22/07/2026 11:02 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Coach others in job skills
Coach others in job skills
Unit of competency
National Code
SITXHRM001
SITXHRM001
State Code
AWQ45
AWQ45
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
12/07/2016
Field of Education
080303 - Human Resource Management
Original Release Date
12/07/2016
Nominal Hours
30
Description
This unit describes the performance outcomes, skills and knowledge required to provide on-the-job coaching to colleagues. It requires the ability to explain and demonstrate specific skills, knowledge and procedures and monitor the progress of colleagues until they are able to operate independently of the coach. The unit applies to experienced operational personnel and to supervisors and managers who informally train other people in new workplace skills and procedures.It applies to all tourism, hospitality and event sectors.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare for on-the-job coaching.
- 1.1.Identify need for coaching based on a range of factors.
- 1.2.Identify specific coaching needs through discussion with colleague and organise coaching sessions.
2. Coach colleagues on-the-job.
- 2.1.Explain overall purpose of coaching to colleague.
- 2.2.Explain and demonstrate specific skills.
- 2.3.Communicate required knowledge and check colleague understanding.
- 2.4.Advise organisational procedures for completing workplace tasks.
- 2.5.Provide colleague with opportunity to practise skill and ask questions.
- 2.6.Provide feedback in constructive and supportive manner.
3. Follow-up coaching.
- 3.1.Monitor progress of new workplace skills and provide supportive assistance.
- 3.2.Report progress to the appropriate person.
- 3.3.Identify performance problems or difficulties with coaching and rectify or refer to appropriate person for follow-up.
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| WF784 | SITXHRM301 | Coach others in job skills | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OEB42 | SITXHRM007 | Coach others in job skills | Unit of competency |