Unit of competency Outline

Date retreived
22/07/2026 7:24 AM AWST

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Create user documentation

Create user documentation

Unit of competency
National Code
ICTICT301
State Code
AUU24
TGA Status
Replaced
DTWD Status
Transition (Replaced)
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
020399 - Information Systems, N.e.c.
Original Release Date
16/09/2015
Nominal Hours
20
Description
This unit describes the skills and knowledge required to create user documentation that is clear to the target audience and easy to navigate.It applies to individuals who may work under supervision with responsibility to support others in a range of information and communications technology (ICT) areas.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Determine documentation standards and requirements
  • 1.1 Determine documentation requirements
  • 1.2 Investigate documentation and industry standards for requirements, and determine appropriate application to user documentation
  • 1.3 Design documentation templates using appropriate software and obtain approval from appropriate person
2. Produce user documentation
  • 2.1 Conduct a review of the subject system, program, network or application in order to understand its functionality
  • 2.2 Gather existing technical, design or user specifications and supporting documentation
  • 2.3 Create user documentation based on the template to record the operation of the subject system, program, network or application
3. Review and obtain sign-off
  • 3.1 Submit user documentation to target audience for review
  • 3.2 Gather and analyse feedback
  • 3.3 Make changes to user documentation
  • 3.4 Submit user documentation to appropriate person for approval
No information
No information
Replaces
State Code National Code Title Type
D7855 ICAICT301A Create user documentation Unit of competency
Replaced By
State Code National Code Title Type
OBU32 ICTICT309 Create ICT user documentation Unit of competency