Unit of competency Outline
Date retreived
22/07/2026 2:07 PM AWST
22/07/2026 2:07 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Apply critical thinking for complex problem solving
Apply critical thinking for complex problem solving
Unit of competency
National Code
BSBCRT611
BSBCRT611
State Code
OCE40
OCE40
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
16/03/2021
Field of Education
120599 - Employment Skills Programmes, N.e.c.
Original Release Date
16/03/2021
Nominal Hours
55
Description
This unit describes the skills and knowledge required to apply critical thinking in order to develop solutions to complex issues arising in the workplace. The unit applies to individuals who are required to think critically in order to develop structured and innovative solutions to overcome complex organisational issues. Individuals in these roles operate with a high degree of autonomy and may undertake non-standard work tasks involving escalated risks. These individuals are often responsible for a team or work area. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Scope problem solving process
- 1.1 Identify complex issue for resolution within scope of job role and in consultation with relevant stakeholders
- 1.2 Document task objectives and risks involved in pursuing identified issue
- 1.3 Research legislative frameworks and organisational policy or procedures applicable to identified issue
- 1.4 Calculate required resources and present to relevant stakeholders
2. Lead solution development process
- 2.1 Facilitate ideation session with relevant stakeholders
- 2.2 Evaluate formulated solutions for advantages and limitations using critical thinking techniques
- 2.3 Apply decision-making processes to select most viable solution
- 2.4 Prepare a brief on proposed solution according to organisational policy and present to key stakeholders
3. Refine solution for implementation
- 3.1 Develop a feedback register to systematically record feedback according to organisational requirements
- 3.2 Refine proposal based on analysis of feedback
- 3.3 Seek necessary approvals to implement solution
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUI42 | BSBCRT601 | Research and apply concepts and theories of creativity | Unit of competency |