Unit of competency Outline
Date retreived
22/07/2026 11:25 AM AWST
22/07/2026 11:25 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Use business equipment and resources
Use business equipment and resources
Unit of competency
National Code
BSBADM101A
BSBADM101A
State Code
D0540
D0540
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
14/02/2014
Field of Education
080901 - Secretarial And Clerical Studies
Original Release Date
14/02/2014
Nominal Hours
20
Description
This unit describes the performance outcomes, skills and knowledge required to choose equipment and resources to complete a variety of tasks under direct supervision and includes operating equipment, undertaking routine maintenance and reporting faults to the appropriate person.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1. Select equipment or resources
- 1.1. Identify and access business equipment or resources required to complete task under direct instructions
- 1.2. Estimate quantities and resources correctly to complete the task
- 1.3. Check equipment for serviceability in accordance with equipment instructions
2. Operate equipment
- 2.1. Operate equipment in accordance with manufacturer's specifications and under direct instructions
- 2.2. Identify equipment faults accurately and take action to ensure equipment is repaired in accordance with manufacturer's specifications
- 2.3. Report repairs outside area of own responsibility to appropriate persons
3. Maintain equipment or resources
- 3.1. Maintain equipment or resources to support completion of tasks under direct instructions
- 3.2. Undertake maintenance to ensure equipment meets manufacturer's specifications
- 3.3. Maintain records concerning equipment or resources under direct instructions
- 3.4. Store equipment and resources under direct instructions
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Business equipment may include:
answering machine
binder
fax machine
photocopier
printer
telephone
Resources may include:
equipment
facilities
human resources
OHS resources
stock and supplies
Equipment instructions may include:
manufacturers guidelines
OHS guidelines and procedures
procedures manual
training notes
Appropriate persons may include:
colleagues
external organisations
line management
supervisor
Maintenance may include:
adding toner
cleaning equipment regularly
clearing paper jams
organising service calls
replacing paper
Records may include:
equipment service call forms
purchase orders
service repair forms
warranties
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Business equipment may include:
answering machine
binder
fax machine
photocopier
printer
telephone
Resources may include:
equipment
facilities
human resources
OHS resources
stock and supplies
Equipment instructions may include:
manufacturers guidelines
OHS guidelines and procedures
procedures manual
training notes
Appropriate persons may include:
colleagues
external organisations
line management
supervisor
Maintenance may include:
adding toner
cleaning equipment regularly
clearing paper jams
organising service calls
replacing paper
Records may include:
equipment service call forms
purchase orders
service repair forms
warranties
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
demonstrated application of appropriate maintenance procedures.
knowledge of the functions of a range of business equipment
operation of a range of business equipment.
Context of and specific resources for assessment
Assessment must ensure:
access to an actual workplace or simulated environment
access to office equipment and resources
examples of operational and maintenance manual and records.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
analysis of responses to case studies and scenarios
observation of demonstrated techniques in operating and maintaining business equipment
oral or written questioning to asses knowledge of the operation and maintenance of business equipment
review of records concerning equipment or resources.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
other general administration units.
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
demonstrated application of appropriate maintenance procedures.
knowledge of the functions of a range of business equipment
operation of a range of business equipment.
Context of and specific resources for assessment
Assessment must ensure:
access to an actual workplace or simulated environment
access to office equipment and resources
examples of operational and maintenance manual and records.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
analysis of responses to case studies and scenarios
observation of demonstrated techniques in operating and maintaining business equipment
oral or written questioning to asses knowledge of the operation and maintenance of business equipment
review of records concerning equipment or resources.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
other general administration units.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C3516 | BSBCMN105A | Use business equipment | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUJ55 | BSBADM101 | Use business equipment and resources | Unit of competency |