Module Outline
Date retreived
22/07/2026 10:10 AM AWST
22/07/2026 10:10 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Administration - Front Office/Reception
Administration - Front Office/Reception
Module
National Code
S2FO
S2FO
State Code
68094
68094
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
01/03/1994
Field of Education
080301 - Business Management
Nominal Hours
18
Description
To provide the participant with the means to build
on experience and technical skills already gained in
the industry by understanding Administration
procedures particularly applicable to the Front
Office/Reception area.
This is the final Front Office/Reception module
extending previous back-of-house Front
Office/Reception duties and focussing on the
administrative functions in this area.
on experience and technical skills already gained in
the industry by understanding Administration
procedures particularly applicable to the Front
Office/Reception area.
This is the final Front Office/Reception module
extending previous back-of-house Front
Office/Reception duties and focussing on the
administrative functions in this area.
No information
Evidence Guide
Internal Assessment 100%
Competency-based assessment as specified in the
Hospitality National Training Resource Manual
Competency-based assessment as specified in the
Hospitality National Training Resource Manual
Elements and Performance Criteria
No information
No information
Associated Qual/Courses
| State Code | National Code | Title | Type |
|---|---|---|---|
| 5778 | 0544 | Accommodation Services (Asf4) | Accredited course |
| 5554 | 4722 | Certificate IV in Hospitality (accommodation Services) | Accredited course |
| 5780 | 0545 | Hospitality (Asf5) | Accredited course |
| 5556 | 4734 | Diploma of Hospitality (Management) | Accredited course |
| 5552 | 4737 | Certificate IV in Hospitality Operations | Accredited course |
| 5776 | 0352 | Hospitality Supervision (Asf4) | Accredited course |