Qualification Outline
22/07/2026 7:39 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate IV in Hospitality
Certificate IV in Hospitality
SIT40312
J444
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 3.00 | 30/07/2013 | Current | Approved |
Description
This qualification reflects the role of skilled operators who use a broad range of hospitality skills combined with sound knowledge of industry operations. They operate independently or with limited guidance from others and use discretion to solve non-routine problems. Many individuals have supervisory responsibilities and plan, monitor and evaluate the work of team members.
Job roles
This qualification provides a pathway to work as a team leader or supervisor in hospitality organisations such as restaurants, hotels, catering operations, clubs, pubs, cafes and coffee shops.
Possible job titles include:
bar supervisor or team leader
concierge
duty manager
food and beverage supervisor or team leader
forecast analyst (accommodation services)
front office supervisor or team leader
housekeeping supervisor or team leader
gaming supervisor or team leader
reservation analyst
shift manager.
Schedule
Packaging Rules
Twenty one (21) units must be completed:- ten (10) core units
- eleven (11) elective units, consisting of:
- seven (7) units from the elective units listed in the qualification outline
- four (4) units from the elective units listed in the qualification outline, elsewhere in SIT12 Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
1. Core Units
All ten (10) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WF784 | SITXHRM301 | Coach others in job skills | 30 | Unit of competency |
| WF745 | SITXCCS401 | Enhance the customer service experience | 60 | Unit of competency |
| WF814 | SITXWHS401 | Implement and monitor work health and safety practices | 30 | Unit of competency |
| WF786 | SITXHRM402 | Lead and manage people | 60 | Unit of competency |
| WF751 | SITXCOM401 | Manage conflict | 20 | Unit of competency |
| D4861 | BSBDIV501A | Manage diversity in the workplace | 20 | Unit of competency |
| WF775 | SITXFIN402 | Manage finances within a budget | 30 | Unit of competency |
| WF802 | SITXMGT401 | Monitor work operations | 40 | Unit of competency |
| WF779 | SITXFSA101 | Use hygienic practices for food safety | 15 | Unit of competency |
| WF669 | SITHIND301 | Work effectively in hospitality service | 20 | Unit of competency |
2. Elective Units
Eleven (11) units to be completed.
Please refer to the Training Package for the full details of available units and options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S613 | SIT40307 | Certificate IV in Hospitality | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| J623 | SIT40313 | Certificate IV in Hospitality | Qualification |
VET Info Notes
1. This qualification is the copyright of Department of Education, Employment and Workplace Relations.
2. Further information on this qualification is contained in the training Package available from the National Register Traing.gov.au
3. This qualification was entered on to STARS on 6/06/2013.
Entry Requirements
There are no entry requirements for this qualification.
Traineeships and Apprenticeships