Qualification Outline
22/07/2026 5:14 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate III in Tourism (Retail Travel Sales)
Certificate III in Tourism (Retail Travel Sales)
SIT30207
S601
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 01/01/2011 | Current | Approved |
Description
This qualification provides the skills and knowledge for an individual to be competent in a range of well-developed retail travel sales and operational skills.
Work would be undertaken in a retail office or shopfront environment where the planning of customer's travel and touring arrangements takes place.
The qualification reflects the role of skilled operators who apply a broad range of competencies in a varied work context, using some discretion and judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.
The qualification is suitable for an Australian apprenticeship pathway.
Job roles
Individuals with this qualification are able to work in the retail travel sector, covering all types of retailers, including those that cover or specialise in leisure, corporate, domestic and international sales. At this level, retail travel personnel can operate in domestic or international sales and this qualification allows for both.
Possible job titles include:
travel consultant
tour desk consultant
international travel consultant
leisure consultant
corporate leisure consultant
corporate consultant
international corporate consultant
online consultant
mobile travel consultant.
Prerequisite requirements
There are no prerequisites for entry to this qualification.
Schedule
Packaging Rules
To achieve a Certificate III in Tourism (Retail Travel Sales), 22 units must be completed:- All 15 core units plus
- 7 elective units:
- a minimum of 3 elective units must be selected from the general electives listed in the SIT30207 qualification outline
- the remaining elective units may be selected from this or another endorsed Training Package or accredited course
- a maximum of 1 Language other than English unit may be counted as an elective within this qualification.
In all cases, selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification.
1. Core Units
All 15 core units to be completed
2. General Elective Units
7 units to be completed
The following group outlines ONE example of a training program for this qualification. Please refer to the Training Package for the full list of options
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WB963 | SITTTSL016B | Administer billing and settlement plan | 12 | Unit of competency |
| S6495 | SITXCOM004A | Communicate on the telephone | 5 | Unit of competency |
| D0784 | BSBITU301A | Create and use databases | 20 | Unit of competency |
| D0789 | BSBITU306A | Design and produce business documents | 60 | Unit of competency |
| S6521 | SITXFIN002A | Maintain financial records | 45 | Unit of competency |
| S6484 | SITXADM001A | Perform office procedures | 20 | Unit of competency |
| D1027 | BSBWOR204A | Use business technology | 30 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C506 | THT30302 | Certificate III in Tourism (International Retail Travel Sales) | Qualification |
| C505 | THT30202 | Certificate III in Tourism (Retail Travel Sales) | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| J048 | SIT30212 | Certificate III in Travel | Qualification |
VET Info Notes
1. This qualification is the copyright of Department of Education, Employment and Workplace Relations.
2. Further information on this qualification is contained in the training Package available from Australian Training Products Ltd., Tel: (03) 9655 0600 or Email: sales@atpl.net.au
3. This qualification was entered on to the STARS by the PIPS CSSN on 26 November 2008.
Entry Requirements
Not applicable.
Traineeships and Apprenticeships