Qualification Outline
22/07/2026 5:35 AM AWST
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Certificate IV in Tourism
Certificate IV in Tourism
SIT40207
S612
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 01/01/2011 | Current | Approved |
Description
This qualification provides the skills and knowledge for an individual to be competent in a broad range of highly-developed technical tourism sales and marketing, operational or tour delivery skills. The qualification allows for multi-skilling or for specialisation in a limited range of skills that specifically relate to either tourism operations or marketing coordination.
Work would be undertaken in an office environment where the planning of tourism products and services takes place, in the field where tourism products are delivered or a combination of both. The field includes any destination, local or regional area, tourist precinct, site, attraction or onboard form of transportation.
The qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
The qualification is suitable for an Australian apprenticeship pathway.
Job roles
Individuals with this qualification are able to work in any sector of the tourism industry as senior personnel or supervisors. Tourism industry senior personnel will often specialise in certain fields; most often in operational functions or marketing roles. In the retail travel sector, personnel often specialise in corporate or leisure travel. (There is a specialist qualification at Certificate IV for tour guide job roles.)
Possible job titles for the operations specialisation include:
senior operations coordinator
operations supervisor
assistant manager - tour operations
reservations sales or call centre supervisor
senior or supervisory retail consultant, corporate or leisure.
Possible job titles for the marketing specialisation include:
sales coordinator or sales executive
marketing coordinator
product coordinator
promotions officer
account manager - corporate.
Prerequisite requirements
There are no prerequisites for entry to this qualification.
Schedule
Packaging Rules
To achieve a Certificate IV in Tourism, 25 units must be completed:- 12 core units
- 13 elective units:
- a minimum of 9 elective units must be selected from the general elective units listed below
- the remaining 4 elective units may be selected from this or another endorsed Training Package or accredited course
- a maximum of 1 Languages other than English unit may be counted as an elective within this qualification.
In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification.
1. Core Units
All 12 core units to be completed
Note: 5 Operation Core Units OR 5 Marketing Core Units must be chosen.
The following table outlines ONE example of a training program for this qualification. Please refer to the SIT07 Tourism, Hospitality and Events Training Package for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| S6728 | SITXMPR004A | Coordinate marketing activities | 30 | Unit of competency |
| S6725 | SITXMPR001A | Coordinate production of brochures and marketing materials | 40 | Unit of competency |
| D0789 | BSBITU306A | Design and produce business documents | 60 | Unit of competency |
| WB952 | SITTIND001B | Develop and update tourism industry knowledge | 25 | Unit of competency |
| S6724 | SITXMGT006A | Establish and conduct business relationships | 40 | Unit of competency |
| WA623 | SITXOHS001B | Follow health, safety and security procedures | 15 | Unit of competency |
| S6496 | SITXCOM005A | Make presentations | 30 | Unit of competency |
| S6484 | SITXADM001A | Perform office procedures | 20 | Unit of competency |
| D1027 | BSBWOR204A | Use business technology | 30 | Unit of competency |
| S6493 | SITXCOM002A | Work in a socially diverse environment | 10 | Unit of competency |
| S6492 | SITXCOM001A | Work with colleagues and customers | 15 | Unit of competency |
| S6486 | SITXADM003A | Write business documents | 25 | Unit of competency |
2. General Elective Units
13 elective units to be completed.
The following table outlines ONE example of a training program for this qualification. Please refer to the SIT07 Tourism, Hospitality and Events Training Package for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C498 | THT40202 | Certificate IV in Tourism (Operations) | Qualification |
| C497 | THT40102 | Certificate IV in Tourism (Sales & Marketing) | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| J443 | SIT40212 | Certificate IV in Travel and Tourism | Qualification |
VET Info Notes
1. This qualification is the copyright of Department of Education, Employment and Workplace Relations.
2. Further information on this qualification is contained in the training Package available from Australian Training Products Ltd., Tel: (03) 9655 0600 or Email: sales@atpl.net.au
3. This qualification was entered on to the STARS by the PIPS CSSN Challenger TAFE on 11 November 2008.
Entry Requirements
Not applicable.
Traineeships and Apprenticeships
