Unit of competency Outline

Date retreived
22/07/2026 3:03 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Work effectively with young people and their families

Work effectively with young people and their families

Unit of competency
National Code
CHCYTH511B
State Code
D8617
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
21/07/2014
Field of Education
090505 - Youth Work
Original Release Date
21/07/2014
Nominal Hours
40
Description
DescriptorThis unit describes the knowledge and skills required to cooperate in mutual agreement on the activities, outcomes and processes of family members for the purpose of achieving goals identified in consultation with the young person to address the young person's concerns and/or risks.
Notes
Elements and Performance Criteria
1. Establish relationship with the young person's nominated carer/family members
  • 1.1 Use a range of communication strategies to gather necessary information about the background and circumstances of young people and their families with respect for privacy and confidentiality
  • 1.2 Ensure information provided to young people and their families is conveyed with regard to each party's right to confidentiality in a factual, clear and ethical manner to promote positive responses
  • 1.3 Identify issues arising from the circumstances of young people and their families and the need for changes to behaviour and relationships
  • 1.4 Maintain clear, ethical and honest relationships with young person as the primary client, and their families/carers as secondary clients
  • 1.5 Use interaction with family members to encourage their personal reflection on relationships, expectations and personal responsibility
  • 1.6 Identify obstacles to professional relationships with families/carers, check personal values and issues with others and record concerns according to the code of conduct and ethics
2. Exchange information with family/carers about young person's needs and/or risks within the requirements of privacy and confidentiality
  • 2.1 Encourage active participation and appropriate responses and model positive behaviour through the selection of effective communication techniques
  • 2.2 Monitor and anticipate behaviour and mood of clients for signals and respond appropriately
  • 2.3 Provide clients with clear, relevant information at a suitable language and comprehension level within the parameters of confidentiality and privacy of individual client
  • 2.4 Analyse your values for their impact on your attitudes and interactions and to detect and avoid personalising issues, discrimination and stereotyping
3. Determine in consultation with the young person a mutual approach to addressing their needs
  • 3.1 Check current commitments in time and resources for flexibility and capacity to meet client young person's needs and expectations
  • 3.2 Check that objectives, outcomes and processes of young person's responses are consistent with organisation's policies and objectives and service outcomes
  • 3.3 Negotiate with the young person their goals and indicators of achievement and include other persons where nominated by the young person
  • 3.4 Plan a structured sequence of activities and timetable to achieve client objective within available resources
  • 3.5 Consult team members for feedback on the planned program and indications of support
  • 3.6 Identify resources needed for continuing work with clients and allocate according to priorities and availability
4. Respond to families' concerns about young person
  • 4.1 Use a range of communication strategies to develop trust and mutual agreements with family members about terms and conditions of addressing their concerns including limitations on confidentiality and power differentials between individuals
  • 4.2 Identify and prioritise short and long term implications of family concerns
  • 4.3 Validate family concerns using a range of checking sources including consultation with the young person as primary client
  • 4.4 Provide information to family members on a need to know basis with respect for young person's privacy in a language and style they will understand
  • 4.5 Negotiate conditions and confirm agreement with families to encourage commitment, cooperation and mutual action
  • 4.6 Check information about family members for indicators of concerns, patterns of behaviour, strengths and barriers and consider this information in the approach taken
  • 4.7 Encourage family members to take responsibility for agreement on objectives, targets and outcomes
  • 4.8 Ensure location of client meetings promotes, neutrality, individual empowerment, comfort, trust, privacy, energy and focus for all clients
  • 4.9 Guide strengths and energy of clients to maintain positive direction, cooperation, achievements, respect
No information
No information
Replaces
State Code National Code Title Type
D2749 CHCYTH511A Work effectively with young people and their families Unit of competency
Replaced By
State Code National Code Title Type
WG836 CHCYTH011 Work effectively with young people and their families Unit of competency