Unit of competency Outline

Date retreived
22/07/2026 8:30 AM AWST

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Select an e-business model

Select an e-business model

Unit of competency
National Code
SIRXEBS004A
State Code
S6124
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
2.00
Current Release Date
13/06/2012
View on TGA
State Implementation and Classification
Approved Date
12/09/2012
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
12/09/2012
Nominal Hours
50
Description
This unit describes the performance outcomes, skills and knowledge required to use e-business approaches and tools to establish more efficient business operations.
Notes
Elements and Performance Criteria
1. Assess emerging electronic business capabilities and their relevance to sales and service systems.
  • 1.1.Identify new capabilities provided by online technologies and applications.
  • 1.2.Identify strengths, weaknesses, opportunities and threats related to the introduction of e business solutions.
  • 1.3.Assess impact of electronic enablement on current critical market factors.
  • 1.4.Identify relationship of e-commerce capabilities to established business strengths.
2. Confirm impact of business to business models on retail operations.
  • 2.1.Establish impact of trends in business to business developments on retail operations.
  • 2.2.Assess the ability of business to business solutions to enhance current retail strategies.
  • 2.3.Compare and confirm features and advantages of different business to business models.
3. Confirm impact of business to consumer models on retail operations.
  • 3.1.Establish the impact of business to consumer trends on retail operations.
  • 3.2.Assess the ability of business to consumer solutions to enhance current retail strategy.
  • 3.3.Compare and confirm features and advantages of different business to consumer models.
4. Evaluate and trial e business process and models.
  • 4.1.Compare and contrast features and benefits of different e business models.
  • 4.2.Assess the relevance of each model to current retail and service strategies.
  • 4.3.Select e business processes and models.
  • 4.4.Set performance requirements for an e business process and model.
  • 4.5.Trial e business process and model.
  • 4.6.Document, evaluate and report on data collected from e business trials.
  • 4.7.Select e business model for adoption.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.
Online technologies and applications may include:
a wide range of hardware, including routers, bridges, servers, PCs, drives, switches, printers, hubs, modems, personal organisers, firewalls and peripherals
a wide range of software, including network operating systems, payment software, PC operating systems, database software, encryption protocols, accounting software, web browser software, website building software and spreadsheet software
E-business solutions may involve:
integration of new solutions with existing IT infrastructure and business processes
integration with basic e-commerce solutions that include different business models depending on the final requirement
integration across operations at different levels of e-business development involving a mix of the above.
Critical market factors may include:
response times
scalability
traffic
data collection and management
security
customer demographics
customer confidence
customer expectations.
Business strengths may include:
profitability
customer relationships
business management
vendor relationships
data management
collaborative and cooperative relationships.
Retail strategies must include:
cost reduction
productivity gains
increased revenues
responsiveness of suppliers
market share
value adding
business competitiveness
customer relationships
supplier relationships
revenue growth and flow.
E-business models may vary according to:
enterprise products and services
access
content (product, data and information)
commercial set-up of trading company
applications
infrastructure
software
services
supply arrangements
payment methods.
Evaluation may include:
stakeholder consultation
confirmation that a procurement process is necessary
development of a business case
comparison of internal versus outsourced provision
whether to buy or build solutions.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
identifying and utilising research on e-commerce and e-business tools and capabilities
planning, coordinating and implementing activities associated with assessing the impact of e-business models on business operations
evaluating and reporting on effectiveness of e-business models and processes
consulting and liaising with business partners to assess suitability of e-business solutions
integration of e-business solutions with business strengths and strategic goals or targets
developing systems to manage and monitor e-business approaches
awareness of how e-business changes will affect business relationships.
Context of and specific resources for assessment
Assessment must ensure access to:
a real or simulated work environment
relevant documentation, such as:
legislation and statutory requirements
WHS requirements
industry codes of practice
information and performance data on existing business model and IT infrastructure
information on:
markets
competitors
products and services
suppliers
new technology.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of performance in the workplace
third-party reports from a supervisor
customer feedback
written or verbal questioning to assess knowledge and understanding
review of portfolios of evidence and third-party workplace reports of on-the-job performance.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
Replaces
State Code National Code Title Type
S2935 WRRO12A Select an e-business model Unit of competency