Unit of competency Outline

Date retreived
23/07/2026 2:20 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Work effectively in a business environment

Work effectively in a business environment

Unit of competency
National Code
BSBIND201
State Code
AUJ42
TGA Status
Replaced
DTWD Status
Transition (Replaced)
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
15/09/2015
Field of Education
120505 - Work Practices Programmes
Original Release Date
15/09/2015
Nominal Hours
20
Description
This unit describes the skills and knowledge required to work effectively in a business environment. It includes identifying and working to organisational standards, managing workload, and working as part of a team. It applies to individuals developing basic skills and knowledge in preparation for working in a broad range of settings.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Work within organisational requirements
  • 1.1 Identify and read organisation’s requirements and responsibilities and seek advice from appropriate persons, where necessary
  • 1.2 Develop and utilise a current working knowledge and understanding of employee and employer rights and responsibilities
  • 1.3 Comply with relevant duty of care, legal responsibilities and organisational goals and objectives
  • 1.4 Identify roles and responsibilities of colleagues and immediate supervisors
  • 1.5 Identify standards and values considered detrimental to the organisation and communicate this through appropriate channels
  • 1.6 Identify, recognise and follow behaviour contributing to a safe work environment
2 Work in a team
  • 2.1 Display courteous and helpful manners at all times
  • 2.2 Complete allocated tasks
  • 2.3 Seek assistance when difficulties arise
  • 2.4 Use questioning techniques to clarify instructions or responsibilities
  • 2.5 Identify and display a nondiscriminatory attitude in all engagements with staff, management or clients
3 Develop effective work habits
  • 3.1 Identify work and personal priorities and achieve a work/life balance
  • 3.2 Apply time management strategies to work duties
  • 3.3 Observe appropriate dress and behaviour as required by job role
No information
No information
Replaces
State Code National Code Title Type
D0746 BSBIND201A Work effectively in a business environment Unit of competency
Replaced By
State Code National Code Title Type
OCF19 BSBOPS201 Work effectively in business environments Unit of competency