Elements and Performance Criteria

Range statement
The Range Statement provides advice to interpret the scope and context of this unit of competency, allowing for differences between enterprises and workplaces. It relates to the unit as a whole and facilitates holistic assessment. The following variables may be present for this particular unit:
Legislation, codes and national standards relevant to the workplace may include:
award and enterprise agreements
national, State/Territory legislative requirements especially in regard to Occupational Health and Safety
industry codes of practice
OECD International Guidelines for Consumer Protection in E-Commerce
copyright laws
privacy legislation
intellectual property, confidentiality requirements
legal and regulatory policies affecting e-business
e-business is:
every type of business transaction in which the participants (ie suppliers, end users etc) prepare or transact business or conduct their trade in goods or services electronically (Definition of e-commerce in E-competent Australia, ANTA, May 2000)
Online purchasing may include:
buying from electronic catalogues
electronic tendering
e-auctions
reverse auctions
Online purchasing methods may include:
electronic data interchange
Internet-based transactions
online ordering and payment
online ordering and off-line payment
Security issues may include:
security
privacy
confidentiality
information management
risk management
intellectual property
fraud prevention and detection
business ethics
legal issues eg jurisdiction, contract validity, taxation
Information and development support may include:
advice on technology issues / compatibility
protocols for electronic data interchange
protocols relating to legal or security issues
personal identification and password for online access
contact person
advice on staffing arrangements
online tips for data entry - help
Legal and ethical issues may include:
privacy legislation
confidentiality of records and information
intellectual property
fraud prevention and detection
Trade Practices Act
Range statement
The Range Statement provides advice to interpret the scope and context of this unit of competency, allowing for differences between enterprises and workplaces. It relates to the unit as a whole and facilitates holistic assessment. The following variables may be present for this particular unit:
Legislation, codes and national standards relevant to the workplace may include:
award and enterprise agreements
national, State/Territory legislative requirements especially in regard to Occupational Health and Safety
industry codes of practice
OECD International Guidelines for Consumer Protection in E-Commerce
copyright laws
privacy legislation
intellectual property, confidentiality requirements
legal and regulatory policies affecting e-business
e-business is:
every type of business transaction in which the participants (ie suppliers, end users etc) prepare or transact business or conduct their trade in goods or services electronically (Definition of e-commerce in E-competent Australia, ANTA, May 2000)
Online purchasing may include:
buying from electronic catalogues
electronic tendering
e-auctions
reverse auctions
Online purchasing methods may include:
electronic data interchange
Internet-based transactions
online ordering and payment
online ordering and off-line payment
Security issues may include:
security
privacy
confidentiality
information management
risk management
intellectual property
fraud prevention and detection
business ethics
legal issues eg jurisdiction, contract validity, taxation
Information and development support may include:
advice on technology issues / compatibility
protocols for electronic data interchange
protocols relating to legal or security issues
personal identification and password for online access
contact person
advice on staffing arrangements
online tips for data entry - help
Legal and ethical issues may include:
privacy legislation
confidentiality of records and information
intellectual property
fraud prevention and detection
Trade Practices Act

The Evidence Guide identifies the critical aspects, underpinning knowledge and skills to be demonstrated to confirm competence for this unit. This is an integral part of the assessment of competence and should be read in conjunction with the Range Statement.
Critical aspects of evidence
Integrated demonstration of all elements of competency and their performance criteria
Explanation of security measures and how they meet the needs of the organisation
A purchasing strategy that meets the needs of the organisation and the supply chain
Underpinning knowledge*
* Required knowledge/skills is to be limited to that which is sufficient to perform the particular workplace competency
Relevant legislation from all levels of government that affects business operation, especially in regard to Occupational Health and Safety and environmental issues, equal opportunity, industrial relations and anti-discrimination
Online purchasing methods
Security issues related to online purchasing
Technology requirements for online purchasing
Legal and ethical requirements of online purchasing
Business case / plan to sell / recognise benefits
Tender process and evaluating vendors
Underpinning skills
Computer technology skills
Literacy skills to investigate the online purchasing environment and prepare the strategy
Communication skills to monitor the effectiveness of the online purchasing strategy
Numeracy skills to estimate cost savings
Ability to relate to stakeholders from a range of social, cultural and ethnic backgrounds and physical and mental abilities
Resource implications
The learner and trainer should have access to appropriate documentation and resources normally used in the workplace
Consistency of performance
In order to achieve consistency of performance, evidence should be collected over a set period of time which is sufficient to include dealings with an appropriate range and variety of situations
Context/s of assessment
Competency is demonstrated by performance of all stated criteria, including paying particular attention to the critical aspects and the knowledge and skills elaborated in the Evidence Guide, and within the scope as defined by the Range Statement
Assessment must take account of the endorsed assessment guidelines in the Business Services Training Package
Assessment of performance requirements in this unit should be undertaken in an actual workplace or simulated environment
Assessment should reinforce the integration of the key competencies and the business services common competencies for the particular AQF level. Refer to the Key Competency Levels at the end of this unit
Three levels of performance denote level of competency required to perform a task.
1. Perform
2. Administer
3. Design
Collecting, analysing and organising information - to investigate, evaluate, design and set up procedures for business-to-business online purchasing methods (3)
Communicating ideas and information - to ensure stakeholders are informed through an online purchasing strategy (3)
Planning and organising activities - to implement on-line purchasing procedures, particularly in regard to record keeping and security procedures and protocols (3)
Working with teams and others - to provide information to stakeholders and both learning and development opportunities for suppliers and staff (3)
Using mathematical ideas and techniques - to compare business data and reports and to estimate cost savings (2)
Solving problems - to design and implement the system, and to adjust processes to manage contingencies and change (3)
Using technology - to facilitate analysis, evaluation and implementation of current situation and design of future opportunities (1)
The Evidence Guide identifies the critical aspects, underpinning knowledge and skills to be demonstrated to confirm competence for this unit. This is an integral part of the assessment of competence and should be read in conjunction with the Range Statement.
Critical aspects of evidence
Integrated demonstration of all elements of competency and their performance criteria
Explanation of security measures and how they meet the needs of the organisation
A purchasing strategy that meets the needs of the organisation and the supply chain
Underpinning knowledge*
* Required knowledge/skills is to be limited to that which is sufficient to perform the particular workplace competency
Relevant legislation from all levels of government that affects business operation, especially in regard to Occupational Health and Safety and environmental issues, equal opportunity, industrial relations and anti-discrimination
Online purchasing methods
Security issues related to online purchasing
Technology requirements for online purchasing
Legal and ethical requirements of online purchasing
Business case / plan to sell / recognise benefits
Tender process and evaluating vendors
Underpinning skills
Computer technology skills
Literacy skills to investigate the online purchasing environment and prepare the strategy
Communication skills to monitor the effectiveness of the online purchasing strategy
Numeracy skills to estimate cost savings
Ability to relate to stakeholders from a range of social, cultural and ethnic backgrounds and physical and mental abilities
Resource implications
The learner and trainer should have access to appropriate documentation and resources normally used in the workplace
Consistency of performance
In order to achieve consistency of performance, evidence should be collected over a set period of time which is sufficient to include dealings with an appropriate range and variety of situations
Context/s of assessment
Competency is demonstrated by performance of all stated criteria, including paying particular attention to the critical aspects and the knowledge and skills elaborated in the Evidence Guide, and within the scope as defined by the Range Statement
Assessment must take account of the endorsed assessment guidelines in the Business Services Training Package
Assessment of performance requirements in this unit should be undertaken in an actual workplace or simulated environment
Assessment should reinforce the integration of the key competencies and the business services common competencies for the particular AQF level. Refer to the Key Competency Levels at the end of this unit
Three levels of performance denote level of competency required to perform a task.
1. Perform
2. Administer
3. Design
Collecting, analysing and organising information - to investigate, evaluate, design and set up procedures for business-to-business online purchasing methods (3)
Communicating ideas and information - to ensure stakeholders are informed through an online purchasing strategy (3)
Planning and organising activities - to implement on-line purchasing procedures, particularly in regard to record keeping and security procedures and protocols (3)
Working with teams and others - to provide information to stakeholders and both learning and development opportunities for suppliers and staff (3)
Using mathematical ideas and techniques - to compare business data and reports and to estimate cost savings (2)
Solving problems - to design and implement the system, and to adjust processes to manage contingencies and change (3)
Using technology - to facilitate analysis, evaluation and implementation of current situation and design of future opportunities (1)