Unit of competency Outline
Date retreived
23/07/2026 5:14 AM AWST
23/07/2026 5:14 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Apply digital solutions to work processes
Apply digital solutions to work processes
Unit of competency
National Code
BSBTEC403
BSBTEC403
State Code
OCD97
OCD97
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
16/03/2021
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
16/03/2021
Nominal Hours
45
Description
This unit defines the skills, knowledge and outcomes to integrate digital technologies into common management practice.The unit applies to supervisors, teams, and new and emerging leaders who need to apply digital vision and solutions within structured work environments.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Use digital workplace information
- 1.1 Identify available workplace digital applications for communications, technologies and networks
- 1.2 Locate and use digital information
- 1.3 Review digital information sources for validity and reliability
- 1.4 Create, store and retrieve information in digital format
- 1.5 Continuously review trends and innovations in relevant digital technology suitable for workplace innovation
2. Integrate digital solutions into work processes
- 2.1 Identify areas in workplace that could integrate digital solutions
- 2.2 Select digital solutions required in workplace operations
- 2.3 Review digital solutions that are fit for purpose and according to organisational policies and procedures
- 2.4 Implement digital solutions into workplace operations
- 2.5 Identify and adopt digital media protocols and conventions
- 2.6 Train and support team members in the application of digital solutions
3. Comply with intellectual property rights
- 3.1 Identify relevant intellectual property legislation, regulations and the organisational policy
- 3.2 Review digital process and applications and confirm compliance with intellectual property requirements
- 3.3 Document, register and report relevant matters related to intellectual property
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUJ45 | BSBCUE407 | Administer customer engagement technology | Unit of competency |
| AUK12 | BSBMGT407 | Apply digital solutions to work processes | Unit of competency |
| AUM12 | BSBMGT519 | Incorporate digital solutions into plans and practices | Unit of competency |
| OAE70 | BSBITS411 | Maintain and implement digital technology | Unit of competency |