Unit of competency Outline

Date retreived
22/07/2026 1:08 PM AWST

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Lead a team to foster innovation

Lead a team to foster innovation

Unit of competency
National Code
SIRXQUA002A
State Code
S6180
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
2.00
Current Release Date
13/06/2012
View on TGA
State Implementation and Classification
Approved Date
20/06/2014
Field of Education
080301 - Business Management
Original Release Date
20/06/2014
Nominal Hours
35
Description
This unit describes the performance outcomes, skills and knowledge required to lead a workplace team in ways that foster innovative work practices.
Notes
Elements and Performance Criteria
1. Organise team to maximise innovation.
  • 1.1.Analyse the performance requirements for the team.
  • 1.2.Gather information about team members.
  • 1.3.Acknowledge strengths and weaknesses of individual team members.
  • 1.4.Assign team roles to ensure a match between work requirements and individual team members’ capacities.
  • 1.5.Select team members to foster cross-fertilisation of ideas.
2. Organise work assignments within team to facilitate innovative work practices.
  • 2.1.Structure and organise work to enable innovation.
  • 2.2.Communicate work assignments to team members in ways that encourage and reinforce team based innovation.
  • 2.3.Allocate tasks and activities to ensure the best use of team skills.
  • 2.4.Ensure work assignments include timelines that allow for innovation.
3. Provide guidance and coaching to team members on innovation in the workplace.
  • 3.1.Encourage team members to work collaboratively on work assignments.
  • 3.2.Encourage team members to share work information, knowledge and experiences in their day-to-day work.
  • 3.3.Encourage team members to seek external stimuli and knowledge and to set up and maintain networks.
  • 3.4.Provide appropriate guidance to team members on the use of innovation in the workplace.
  • 3.5.Coach team members to ensure they have the enabling skills to implement innovation in the workplace.
4. Provide a model of innovative work practice.
  • 4.1.Share case studies and examples of the use and benefits of innovative work practices within teams with team members.
  • 4.2.Ensure examples of the way innovative skills can be applied in the workplace are provided by the team leader.
  • 4.3.Demonstrate the qualities of an effective team member, as team leader in working with the team.
  • 4.4.Promote and reinforce the value placed by the organisation on innovation.
5. Monitor the team’s ongoing use of innovative work practices.
  • 5.1.Actively encourage team members to reflect on team activities and opportunities for improvement and innovation.
  • 5.2.Evaluate team activities based on feedback from team members, management, clients and other interested people.
  • 5.3.Receive suggestions for work improvements in a positive manner, and act on them where appropriate.
  • 5.4.Review and record evidence of the application of innovative work skills, and present findings as appropriate.
  • 5.5.Review the innovation process and discuss and constructively analyse both positive and negative outcomes.
6. Provide feedback on the use of innovative work skills.
  • 6.1.Debrief team members after work and training and evaluation exercises.
  • 6.2.Discuss feedback from review processes within the team and use it to inform future planning.
  • 6.3.Celebrate successful innovations and reward the team appropriately.
  • 6.4.Discuss problems in the use of innovation in a constructive way.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.
Team may include:
small work team
store team
corporate team.
Information may include:
work preferences
past jobs
interests
working styles
lifestyle preferences.
Team members may:
come from a variety of social, cultural or ethnic backgrounds
vary in literacy and numeracy skills
vary in competencies.
Methods used to communicate may include:
writing a proposal
building a model
showing a film
presenting a talk
preparing a report
drawing a diagram.
Ways to encourage and reinforce team-based innovation may include:
supportive communication
allowing follow-through with ideas
providing enough but not too much guidance and structure
providing training and learning opportunities.
External stimuli and knowledge may come from:
technical experts
other organisations
journals
the internet
networks.
Guidance may include:
coaching
mentoring
counselling
skills training
modelling.
Qualities of an effective team member may include capacity to be:
fair
responsible
collaborative
reflective
sympathetic
equitable
hardworking.
Feedback may be sought and given:
verbally
in writing
through presentations
at informal and formal meetings.
Clients may include:
new and existing clients
internal or external clients
customers with a range of social, cultural and ethnic backgrounds and physical and mental abilities
customers with routine or special needs.
Evidence may include:
feedback from team members or other staff
feedback from clients or work-based managers
work-related statistics and reports.
Suggestions for work improvements may be received from:
supervisors
team members
peers
clients
the learners
subject experts.
Training and evaluation may:
relate to:
existing staff competencies
level of competencies required by staff
be supervised by:
supervisor or manager
training coordinator
external consultant.
Rewards and promotion of innovation may include:
positive feedback presentation to peers and higher management
prizes
certificates
positive reinforcement through articles in newsletters.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
organises team to maximise innovation, including gathering information on team members, assigning team roles and selecting team members
organises work assignments within team to foster innovation
provides guidance and coaching to team members on innovation in the workplace
provides a model of innovative work practice
monitors the team's ongoing use of innovative work practice.
Context of and specific resources for assessment
Assessment must ensure access to:
a retail work environment
relevant documentation, such as store policy and procedures manuals
a range of communication equipment
a team.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of performance in the workplace
third-party reports from a supervisor
written or verbal questioning to assess knowledge and understanding
review of portfolios of evidence and third-party workplace reports of on-the-job performance.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
Replaces
State Code National Code Title Type
N0714 WRRO9A Lead a team to foster innovation Unit of competency