Unit of competency Outline
Date retreived
22/07/2026 8:39 AM AWST
22/07/2026 8:39 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Coordinate resources
Coordinate resources
Unit of competency
National Code
HLTAMBC403C
HLTAMBC403C
State Code
D5736
D5736
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
06/08/2014
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
06/08/2014
Nominal Hours
160
Description
DescriptorThis unit describes the skills and knowledge required to supervise organisation resources to ensure availability of vehicles and personnel
Notes
Elements and Performance Criteria
1. Co-ordinate vehicle and personnel resources
- 1.1 Undertake resource allocation in accordance with local ambulance standard operation procedure
- 1.2 At all times monitor known factors that may impact on service demand
- 1.3 Ensure the location and commitment of ambulance service resources are known at all times
2. Liaise with ambulance communications personnel
- 2.1 At all times ensure personnel are given clear information
- 2.2 Communicate factors affecting resource availability to personnel
- 2.3 Identify factors affecting resource availability by seeking information from other ambulance communications personnel
- 2.4 Document information according to local ambulance standard operation procedure
- 2.5 Implement "on scene" communication chain of command
3. Liaise with other related organisations and emergency services
- 3.1 Identify the need for involvement of other service(s) in a timely manner
- 3.2 Determine other service involvement in line with the case need
- 3.3 Ensure other service is contacted, adequately briefed, and appropriate assistance requested
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Known factors may include, but are not limited to:
Organised events (sporting and social)
Demonstrations
Marches
Holidays and festive occasions
Ambulance service resources may include, but are not limited to:
Road
Aviation
Maritime
Other emergency services may include, but are not limited to:
Fire
Police
SES
Voluntary organisations
Utilities
Community services
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Known factors may include, but are not limited to:
Organised events (sporting and social)
Demonstrations
Marches
Holidays and festive occasions
Ambulance service resources may include, but are not limited to:
Road
Aviation
Maritime
Other emergency services may include, but are not limited to:
Fire
Police
SES
Voluntary organisations
Utilities
Community services
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Observation of performance in the work environment is preferableHowever, where workplace observation is insufficient to demonstrate competence, simulations and/or case studies may be used as supporting evidence
Evidence of workplace performance over time must be obtained to inform a judgement of competence
Assessment must include evidence of competence in dealing with all situations outlined in Essential Skills section of this competency unit
Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
Related units:
The unit should be assessed in conjunction with the following related competency unit:
HLTAMBC402C Assign ambulance service resources
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Observation of performance in the work environment is preferableHowever, where workplace observation is insufficient to demonstrate competence, simulations and/or case studies may be used as supporting evidence
Evidence of workplace performance over time must be obtained to inform a judgement of competence
Assessment must include evidence of competence in dealing with all situations outlined in Essential Skills section of this competency unit
Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
Related units:
The unit should be assessed in conjunction with the following related competency unit:
HLTAMBC402C Assign ambulance service resources
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C9044 | HLTAMBC403B | Coordinate resources | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWA62 | HLTAMB006 | Assign and coordinate ambulance service resources | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J076 | HLT41112 | Certificate IV in Ambulance Communications | Qualification |
| J075 | HLT41012 | Certificate IV in Health Care (Ambulance) | Qualification |
| J101 | HLT50412 | Diploma of Paramedical Science (Ambulance) | Qualification |
| D103 | HLT60307 | Advanced Diploma of Paramedical Science (Ambulance) | Qualification |