Unit of competency Outline

Date retreived
22/07/2026 10:28 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Analyse client information for service planning and delivery

Analyse client information for service planning and delivery

Unit of competency
National Code
CHCDEV003
State Code
WG744
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
2.00
Current Release Date
06/08/2015
View on TGA
State Implementation and Classification
Approved Date
31/01/2014
Field of Education
090515 - Welfare Studies
Original Release Date
31/01/2014
Nominal Hours
60
Description
This unit describes skills and knowledge required to develop and tailor service plans to address specific client needs. Workers are required to undertake this task with an underpinning knowledge of human development.This unit applies to people working in a range of community service contexts. The worker may or may not supervise the work of others.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Analyse available client information
  • 1.1 Source and interpret any results and reports from tests, observations and assessments
  • 1.2 Observe client to consider accuracy of available reports
  • 1.3 Identify specific social, psychological and/or developmental issues for the client
  • 1.4 Analyse client information in relation to preparation for planning services, observing organisational requirements and protocols
2. Plan action/s to address client developmental status and identified issues
  • 2.1 Work with client to develop an action plan to address their needs and personal circumstances
  • 2.2 Consider life and developmental stage of client and ensure that proposed actions are appropriate
  • 2.3 Ensure that the plan has clear actions, with agreed timelines and responsibilities, and is documented and stored in line with organisational policies and procedures
3. Implement services
  • 3.1 Provide services in accordance with the action plan, organisational policies and procedures, and occupational health and safety requirements
  • 3.2 Maintain current, complete, accurate and relevant records for each client contact as required by the organisation
  • 3.3 Monitor impact of services in line with scope of own work role and organisational policies and procedures
  • 3.4 Adjust and refine plan if circumstances change
No information
No information
Replaces
State Code National Code Title Type
D2589 CHCLD515A Analyse client information for service planning and delivery Unit of competency
Replaced By
State Code National Code Title Type
OEK95 CHCDEV006 Analyse information for service planning and delivery Unit of competency