Unit of competency Outline

Date retreived
23/07/2026 5:44 AM AWST

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Manage and promote diversity

Manage and promote diversity

Unit of competency
National Code
CHCDIV003
State Code
AVC07
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
06/08/2015
View on TGA
State Implementation and Classification
Approved Date
22/01/2016
Field of Education
080303 - Human Resource Management
Original Release Date
22/01/2016
Nominal Hours
40
Description
This unit describes the skills and knowledge required to evaluate and promote diversity in the workplace, and to contribute to the planning of diversity policies and procedures. This may apply to internal work practices or external service delivery.This unit applies to individuals working in any type of leadership role across all industry sectors. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Research diversity in the workplace
  • 1.1 Collect and evaluate quantitative and qualitative workplace diversity data
  • 1.2 Identify and analyse potential benefits of diversity in relation to the workplace objectives
  • 1.3 Analyse how current diversity practice matches workplace objectives
2. Foster diversity
  • 2.1 Provide a role model for others through individual behaviour that demonstrates respect for diversity
  • 2.2 Assist and coach colleagues in ways of accepting diversity in relation to both colleagues and clients
  • 2.3 Develop work practices and undertake planning in a manner that shows respect for workplace diversity
  • 2.4 Identify and adapt professional development opportunities to address the needs of a diverse workforce
  • 2.5 Generate a supportive workplace by valuing and promoting the benefits of a diverse workforce to those working in the workplace according to relevant policy
  • 2.6 Identify and use diversity factors associated with clients and colleagues to address diversity objectives of the workplace
  • 2.7 Value and encourage collaboration and the experience of working with diverse clients and colleagues
3. Adapt communication strategies
  • 3.1 Use communication strategies to meet the diverse needs of individuals within the workplace
  • 3.2 Implement tailored communication strategies for targeted individual and group needs
  • 3.3 Identify and/or develop and use resources that facilitate effective communication in the workplace
  • 3.4 Reflect on use of communication strategies with regard to workplace diversity and identify potential improvements
4. Contribute to workplace diversity policies and procedures
  • 4.1 Develop and document diversity strategies in consultation with stakeholders including people from key target groups
  • 4.2 Advocate for diversity strategies to be implemented in accordance with workplace policies and procedures
  • 4.3 Develop measures for evaluating the outcomes of workplace strategies, policies and procedures for diversity
  • 4.4 Report on workplace diversity strategies within appropriate context
No information
No information
Replaces
State Code National Code Title Type
D2352 CHCCS506A Promote and respond to workplace diversity Unit of competency
State Code National Code Title Type
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