Unit of competency Outline
Date retreived
22/07/2026 4:36 AM AWST
22/07/2026 4:36 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Coordinate merchandise presentation
Coordinate merchandise presentation
Unit of competency
National Code
SIRXMER002A
SIRXMER002A
State Code
S6148
S6148
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
01/04/2008
Field of Education
080501 - Sales
Original Release Date
01/04/2008
Nominal Hours
35
Description
This unit describes the performance outcomes, skills and knowledge required to supervise sales and other staff implementing and maintaining displays according to store merchandising standards.
Notes
Elements and Performance Criteria
1 Coordinate merchandise presentation and display.
- 1.1 Identify items to be advertised or promoted according to store merchandising policy.
- 1.2 Plan, coordinate and evaluate promotions or special events as directed by management.
- 1.3 Plan and supervise construction and maintenance of displays in order to achieve balance and visual impact.
- 1.4 Inform staff of store display standards and requirements.
- 1.5 Inform staff of occurrence and timing of promotions and special events.
- 1.6 Ensure product or service display information accurately depicts product or service being promoted.
- 1.7 Ensure displays are completed according to required time schedule, with minimum disruption to customer service and traffic flow.
- 1.8 Construct and maintain displays in a safe, secure manner.
- 1.9 Regularly monitor replenishment of merchandise and rotation of stock on store displays and take action as required.
- 1.10 Inform staff of appropriate timing for dismantling and disposal of displays.
- 1.11 Evaluate merchandise presentation against sales turnover and store presentation standards.
- 1.12 Provide management with feedback in regard to improvement of store marketing and promotional activities.
2 Implement merchandise pricing.
- 2.1 Implement store policy and procedures in regard to pricing and ticketing.
- 2.2 Identify current prices for products and services and amend according to store policy.
- 2.3 Inform team members of price changes and current pricing policies.
windows
shelves
walls
fixtures on floor
permanent or temporary
interior or exterior
publicly accessible areas.
full-time, part-time, casual or contract
from within or outside own work team
from a range of social, cultural and ethnic backgrounds.
setting up new displays
maintaining existing displays
ticketing and display signage
safety.
stock characteristics
industry codes of practice.
product brand
product characteristics, such as:
size
weight capacity
materials
special guarantees
price
discount information.
new or repeat contacts
external and internal contacts
people from a range of social, cultural and ethnic backgrounds and with varying physical and mental abilities.
shelves
walls
fixtures on floor
permanent or temporary
interior or exterior
publicly accessible areas.
full-time, part-time, casual or contract
from within or outside own work team
from a range of social, cultural and ethnic backgrounds.
setting up new displays
maintaining existing displays
ticketing and display signage
safety.
stock characteristics
industry codes of practice.
product brand
product characteristics, such as:
size
weight capacity
materials
special guarantees
price
discount information.
new or repeat contacts
external and internal contacts
people from a range of social, cultural and ethnic backgrounds and with varying physical and mental abilities.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
implements store policies and procedures in regard to displaying, merchandising, ticketing and pricing of stock
coordinates and monitors display, promotion and presentation of merchandise according to store policies and procedures and legislative requirements
identifies products to be advertised or promoted according to store merchandising policies
coordinates construction and maintenance of displays within time schedule set in regard to advertising, catalogues, special offers and in-store promotions in a safe and secure manner
informs staff of pricing policies, promotions, special events, display standards and requirements and timing for dismantling and disposal of displays
evaluates and reports sales and presentation effectiveness of store merchandising and promotional activities to management and staff as required by store policies and procedures.
Context of and specific resources for assessment
Assessment must ensure access to:
a retail environment
pricing and ticketing equipment
merchandise for display
display materials and props
relevant documentation, such as:
store policy and procedures manuals on merchandising
OHS requirements
manufacturer instructions and operation manuals on electronic ticketing equipment
legislation and statutory requirements
industry codes of practice
a work team.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of performance in the workplace
third-party reports from a supervisor
customer feedback
answers to questions about specific skills and knowledge.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
Assessing employability skills
Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.
Employability skills embedded in this unit should be assessed holistically in the context of the job role and with other relevant units that make up the skill set or qualification.
Evidence of the following is essential:
implements store policies and procedures in regard to displaying, merchandising, ticketing and pricing of stock
coordinates and monitors display, promotion and presentation of merchandise according to store policies and procedures and legislative requirements
identifies products to be advertised or promoted according to store merchandising policies
coordinates construction and maintenance of displays within time schedule set in regard to advertising, catalogues, special offers and in-store promotions in a safe and secure manner
informs staff of pricing policies, promotions, special events, display standards and requirements and timing for dismantling and disposal of displays
evaluates and reports sales and presentation effectiveness of store merchandising and promotional activities to management and staff as required by store policies and procedures.
Context of and specific resources for assessment
Assessment must ensure access to:
a retail environment
pricing and ticketing equipment
merchandise for display
display materials and props
relevant documentation, such as:
store policy and procedures manuals on merchandising
OHS requirements
manufacturer instructions and operation manuals on electronic ticketing equipment
legislation and statutory requirements
industry codes of practice
a work team.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of performance in the workplace
third-party reports from a supervisor
customer feedback
answers to questions about specific skills and knowledge.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
Assessing employability skills
Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.
Employability skills embedded in this unit should be assessed holistically in the context of the job role and with other relevant units that make up the skill set or qualification.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| N0701 | WRRM3B | Co-ordinate merchandise presentation | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| WD971 | SIRXMER303 | Coordinate merchandise presentation | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| S574 | SIR30107 | Certificate III in Community Pharmacy | Qualification |
| S575 | SIR30207 | Certificate III in Retail | Qualification |
| S576 | SIR30307 | Certificate III in Wholesale | Qualification |