Unit of competency Outline

Date retreived
22/07/2026 8:47 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Maintain Automatic Teller Machine (ATM) services

Maintain Automatic Teller Machine (ATM) services

Unit of competency
National Code
FNSRTS307
State Code
AUS91
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
081101 - Banking And Finance
Original Release Date
16/09/2015
Nominal Hours
10
Description
This unit describes the skills and knowledge required to stock, regularly service, maintain security and balance takings for ATMs.It applies to individuals who work under supervision to perform financial clerical duties and maintain equipment under secure arrangements.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Restock and service ATM machines
  • 1.1 Restock and service ATMs in accordance with correct procedure and verify key information displayed at machine to ensure it is current and legible
  • 1.2 Handle action cards according to organisational policy and procedure
  • 1.3 Clean and check ATM machines to ensure they are functioning correctly, with any faults and malfunctions identified, and initiate corrective action to resolve faults in timely manner
2. Replenish and balance cash in ATM
  • 2.1 Check cash in ATM to ensure it complies with organisational policy and procedures for cash levels
  • 2.2 Count and enter cash on cash recording documentation, verify cash balance records in machines for accuracy and make available to authorised personnel
  • 2.3 Process or action deposits made through ATMs in accordance with organisational policy and procedures
  • 2.4 Action discrepancies between machine tape records and cash, or refer to authorised personnel in accordance with organisational policy and procedures
3. Maintain security of ATM cash
  • 3.1 Replenish ATM cartridges in secure area and maintain confidentiality of access to machine cash
  • 3.2 Time restocking and servicing of ATM to comply with security guidelines
  • 3.3 Record alteration of access to machine in correct format and notify authorised personnel
No information
No information
Replaces
State Code National Code Title Type
D4159 FNSRTS307A Maintain Automatic Teller Machine (ATM) services Unit of competency