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Training Package
-- All Training Packages --
Administration (Superseded by BSB01) (BSA97)
Aeroskills Training Package (MEA07)
Aeroskills Training Package (MEA11)
Aeroskills Training Package (MEA)
Aeroskills Training Package (Superseded by MEA07) (MEA97)
Agri-Food Training Package (AGF07)
Agriculture (Superseded by RTE03) (RUA98)
Agriculture, Horticulture and Conservation and Land Management (AHC10)
Agriculture, Horticulture and Conservation and Land Management Training Package (AHC)
Amenity Horticulture Training Package (RTF03)
Animal Care and Management (ACM10)
Animal Care and Management Training Package (ACM)
Animal Care And Management Training Package (RUV04)
Arts and Culture Training Package (CUV)
Assessment and Workplace Training (Superseded by TAA04) (BSZ98)
Asset Maintenance (Superseded by PRM04) (PRM98)
ASSET MAINTENANCE TRAINING PACKAGE (PRM04)
Asset Security (Superseded by PRS03) (PRS98)
Asset Security Training Package (Superseded by CPP07) (PRS03)
Australian Meat Industry (Superseded by MTM00) (MTM98)
Australian Meat Industry Training Package (MTM11)
Australian Meat Industry Training Package (MTM07)
Australian Meat Industry Training Package (Superseded by MTM07) (MTM00)
Australian Meat Processing Training Package (AMP)
Australian Red Cross Blood Services (CONFIDENTIAL - Not all detail is accessible) (ZBS00)
Automotive Industry Manufacturing Training Package (Superseded by AUM08) (AUM00)
Automotive Industry Retail, Service and Repair (Superseded by AUR05) (AUR99)
Automotive Industry Retail, Service and Repair Training Package (AUR05)
Automotive Industry Retail, Service and Repair Training Package (AUR12)
Automotive Manufacturing (AUM08)
Automotive Manufacturing (AUM12)
Automotive Manufacturing (AUM)
Automotive Retail, Service and Repair Training Package (AUR)
Aviation Training Package (AVI08)
Aviation Training Package (AVI)
Aviation Training Package (Superseded by AVI08) (TDA03)
Beauty Training Package (SIB10)
Beauty Training Package (WRB04)
Black Coal (Superseded by MNC04) (MNC98)
Boral Interior Lining (CONFIDENTIAL - detail not available) (ZBE02)
Business Services Training Package (BSB)
Business Services Training Package (BSB07)
Business Services Training Package (Superseded by BSB07) (BSB01)
Caravan Industry (Superseded by THC04) (THC99)
Caravan Industry Training Package (Superseded by SIT07 and by MSA07) (THC04)
Chemical, Hydrocarbons and Oil Refining (Superseded by PMA02) (PMA98)
Chemical, Hydrocarbons And Oil Refining Training Package (Superseded by PMA08) (PMA02)
Chemical, Hydrocarbons and Refining (PMA)
Chemical, Hydrocarbons and Refining Training Package (PMA08)
Civil Construction (Superseded by BCC03) (BCC98)
Civil Construction Industry Training Package (Superseded by RII09) (BCC03)
Civil Construction Training Package (Superseded by RII09) (RII06)
Coal Training Package (Superseded by RII09) (MNC04)
Community Pharmacy Training Package (Superseded by SIR07) (WRP02)
Community Recreation Industry Training Package (SRC04)
Community Services (CHC)
Community Services (Superseded by CHC02) (CHC99)
Community Services Training Package (CHC08)
Community Services Training Package (Superseded by CHC08) (CHC02)
Competitive Manufacturing Training Package (Superseded by MSA07) (MCM04)
Conditionally Endorsed Agri-Food Qualifications Training Package (Superseded by AGF07) (AGR05)
Conditionally Endorsed Manufacturing Qualifications Training Package (Superseded by MSA07) (MSA05)
Conservation And Land Management Training Package (RTD02)
Construction, Plumbing and Services Training Package (CPC08)
Construction, Plumbing and Services Training Package (CPC)
Correctional Services (Superseded by CSC01) (CSC98)
Correctional Services Training Package (CSC12)
Correctional Services Training Package (CSC07)
Correctional Services Training Package (CSC)
Correctional Services Training Package (Superseded by CSC07) (CSC01)
Creative Arts and Culture Training Package (CUA)
Defence Training Package (DEF12)
Defence Training Package (DEF)
Drilling Industry (Superseded by DRT03) (DRT98)
Drilling Training Package (Superseded by RII09) (DRT03)
Electricity Supply Industry - Generation Sector Training Package (UEP12)
Electricity Supply Industry - Generation Sector Training Package (UEP)
Electricity Supply Industry - Generation Sector Training Package (UEP06)
Electricity Supply Industry - Generation Training Package (Superseded by UEP06) (UTP98)
Electricity Supply Industry - Transmission And Distribution Training Package (Superseded by UET06) (UTT98)
Electrotechnology Industry Training Package (Superseded by UEE06) (UTE99)
Electrotechnology Training Package (UEE07)
Electrotechnology Training Package (UEE11)
Electrotechnology Training Package (UEE)
Electrotechnology Training Package (Superseded by UEE07) (UEE06)
Entertainment Industry (Superseded by CUE03) (CUE98)
Entertainment Training Package (CUE03)
Extractive Industries Training Package (Superseded by RII09) (MNQ03)
Extractive Industry (Superseded by MNQ03) (MNQ98)
Film, TV, Radio and Multimedia Training Package (Superseded by CUF07) (CUF01)
Finance (Superseded by Financial Services TP - FNB99) (FNA98)
Financial Services (Superseded by FNS04) (FNB99)
Financial Services Training Package (FNS10)
Financial Services Training Package (FNS)
Financial Services Training Package (Superseded by FNS10) (FNS04)
Fitness Industry Training Package (SRF04)
Floristry (Superseded by WRF04) (WRF99)
Floristry Training Package (SFL)
Floristry Training Package (WRF04)
Floristry Training Package (SFL10)
Food Processing (FDF10)
Food Processing Industry (Superseded by FDF03) (FDF98)
Food Processing Industry Training Package (Superseded by FDF10) (FDF03)
Food, Beverage and Pharmaceutical (FBP)
Forest and Forest Products Industry (Superseded by FPI05) (FPI99)
Forest and Forest Products Training Package (FPI11)
Forest and Forest Products Training Package (FPI05)
Forest and Wood Products Training Package (FWP)
Foundation Skills Training Package (FSK)
Funeral Services (SIF)
Funeral Services Training Package (SIF08)
Funeral Services Training Package (Superseded by SIF08) (WFS02)
Furnishing Training Package (LMF02)
Furnishing Training Package (MSF)
Gas Industry Training Package (UEG)
Gas Industry Training Package (UEG11)
Gas Industry Training Package (UEG06)
Gas Industry Training Package (Superseded by UEG06) (UTG98)
General Construction (Superseded by BCG03) (BCG98)
General Construction Training Package (Superseded by CPC08) (BCG03)
Hairdressing (Superseded by WRH06) (WRH00)
Hairdressing and Beauty Services Training Package (SHB)
Hairdressing Training Package (SIH11)
Hairdressing Training Package (WRH06)
Health (HLT)
Health Training Package (HLT07)
Health Training Package (Superseded by HLT07) (HLT02)
Horticulture (Superseded by RTF03) (RUH98)
Hospitality Industry (Superseded by THH02) (THH97)
Hospitality Training Package (Superseded by SIT07) (THH02)
Humanitarian (ZWV05)
Humanitarian (Superseded by ZWV05) (ZWV03)
Information and Communications Technology (ICT)
Information and Communications Technology Training Package (ICA05)
Information and Communications Technology Training Package (ICA11)
Information Technology - Client Support (Superseded by ICA99) (ICA98)
Information Technology (Superseded by ICA05) (ICA99)
Integrated Telecommunications Training Package (ICT10)
Kodak (Australasia) - (CONFIDENTIAL - Not all detail is accessible) (ZKO99)
Laboratory Operations (MSL)
Laboratory Operations (Superseded by PML04) (PML99)
Laboratory Operations Training Package (MSL09)
Laboratory Operations Training Package (Superseded by MSL09) (PML04)
Library, Information and Cultural Services Training Package (CUL11)
Lifts Industry Training Package (Superseded and included in UEE06) (UTL98)
Live Performance Training Package (CUA11)
Local Government (LGA)
Local Government (Superseded by LGA04) (LGA00)
Local Government Training Package (LGA04)
Manufactured Mineral Products (PMC)
Manufactured Mineral Products (PMC10)
Manufactured Mineral Products (Superseded by PMC04) (PMC99)
Manufactured Mineral Products Training Package (Superseded by PMC10) (PMC04)
Manufacturing and Engineering (MEM)
Manufacturing Training Package (MSM)
Manufacturing Training Package (MSA07)
Maritime Training Package (MAR13)
Maritime Training Package (TDM07)
Maritime Training Package (MAR)
Maritime Training Package (Superseded by TDM07) (TDM01)
Metal And Engineering Industry Training Package (Superseded by MEM05) (MEM98)
Metal and Engineering Training Package (MEM05)
Metalliferous Mining (Superseded by MNM05) (MNM99)
Metalliferous Mining Training Package (Superseded by RII09) (MNM05)
Museum and Library - Information Services Training Package (CUL04)
Museum and Library/Information Services (Superseded by CUL04) (CUL99)
Music (CUS09)
Music Training Package (CUS01)
National Beauty (Superseded by WRB04) (WRB99)
National Community Recreation Industry (Superseded by SRC04) (SRC01)
National Fitness Industry (Superseded by SRF04) (SRF01)
National Outdoor Recreation Industry (Superseded by SRO03) (SRO99)
National Public Services (Superseded by PSP04) (PSP99)
National Sport Industry (Superseded by SRS03) (SRS99)
National Water Training Package (NWP)
Off-Site Construction Training Package (Superseded by CPC08) (BCF00)
Outdoor Recreation Industry Training Package (SRO03)
P & O Ports (ZPO99)
Plastics, Rubber and Cablemaking (PMB)
Plastics, Rubber and Cablemaking (Superseded by PMB01) (PMB98)
Plastics, Rubber and Cablemaking Training Package (PMB07)
Plastics, Rubber And Cablemaking Training Package (Superseded by PMB07) (PMB01)
Plumbing and Services Training Package (Superseded by CPC08) (BCP03)
Police Training Package (POL)
Printing and Graphic Arts (ICP10)
Printing and Graphic Arts (ICP)
Printing and Graphic Arts (Superseded by ICP05) (ICP99)
Printing and Graphic Arts Training Package (ICP05)
Property Development and Management Training Package (Superseded by CPP07) (PRD01)
Property Services Training Package (CPP07)
Property Services Training Package (CPP)
Public Safety (PUA)
Public Safety Training Package (PUA12)
Public Safety Training Package (PUA00)
Public Sector Training Package (PSP)
Public Sector Training Package (PSP12)
Public Sector Training Package (PSP04)
Pulp & Paper Manufacturing Industry Training Package (PPM)
Pulp & Paper Manufacturing Industry Training Package (FPP10)
Pulp and Paper Manufacturing Industries (Superseded by FPP01) (FPP98)
Pulp and Paper Manufacturing Industry Training Package (Superseded by FPP10) (FPP01)
Qantas - (CONFIDENTIAL - Not all detail is accessible) (Superseded by AVI08) (ZQF00)
Queensland Rail - Civil Infrastructure (CONFIDENTIAL - Not all detail is accessible) (ZQR00)
Racing and Breeding Training Package (RGR)
Racing Industry (Superseded by RGR02) (RGR98)
Racing Industry Training Package (RGR02)
Racing Training Package (RGR08)
Resources and Infrastructure Industry Training Package (RII09)
Resources and Infrastructure Industry Training Package (RII)
Retail (Superseded by WRR02) (WRR97)
Retail Services Training Package (SIR07)
Retail Services Training Package (SIR)
Retail Training Package (Superseded by SIR07) (WRR02)
Ricegrowers' Cooperative Limited - (CONFIDENTIAL - Not all detail is accessible) (ZRG00)
Rural Production Training Package (RTE03)
Screen and Media Training Package (CUF07)
Seafood Industry (SFI)
Seafood Industry (Superseded by SFI04) (SFI00)
Seafood Industry Training Package (SFI04)
Seafood Industry Training Package (SFI11)
Service Technician Portable Fire Equipment (Chubb Fire) (ZCA97)
Sport Industry Training Package (Superseded by SIS10) (SRS03)
Sport, Fitness and Recreation Training Package (SIS)
Sport, Fitness and Recreation Training Package (SIS10)
Sugar Milling Training Package (SUG02)
Superseded units (ZZZ00)
Sustainability (MSS)
Sustainability Training Package (MSS11)
Telecommunications (Superseded by ICT02) (ICT97)
Telecommunications Training Package (ICT02)
Textiles, Clothing and Footwear (MST)
Textiles, Clothing and Footwear Training Package (LMT07)
Textiles, Clothing And Footwear Training Package (Superseded by LMT07) (LMT00)
Tourism (Superseded by THT02) (THT98)
Tourism Training Package (Superseded by SIT07) (THT02)
Tourism, Hospitality and Events Training Package (SIT07)
Tourism, Travel and Hospitality Training Package (SIT12)
Tourism, Travel and Hospitality Training Package (SIT)
Training and Assessment Training Package (TAA04)
Training and Education (TAE10)
Training and Education Training Package (TAE)
Transmission, Distribution and Rail Sector (UET)
Transmission, Distribution and Rail Sector Training Package (UET09)
Transmission, Distribution and Rail Sector Training Package (UET12)
Transmission, Distribution and Rail Sector Training Package (Superseded by UET09) (UET06)
Transport and Distribution (Superseded by TDT02) (TDT97)
Transport And Distribution Training Package (Superseded by TLI07) (TDT02)
Transport and Logistics Training Package (TLI)
TRANSPORT AND LOGISTICS TRAINING PACKAGE (TLI10)
Transport and Logistics Training Package (Superseded by TLI10) (TLI07)
Veterinary Nursing (Superseded by RUV04) (RUV98)
Visual Arts, Craft and Design Training Package (CUV03)
Visual Arts, Crafts and Design Training Package (CUV11)
Water Industry (Superseded by NWP01) (UTW98)
Water Industry Training Package (Superseded by NWP07) (NWP01)
Water Training Package (NWP07)
Wholesale Training Package (Superseded by SIR07) (WRW01)
Woolworths (CONFIDENTIAL - not all detail is accessible) (ZWA04)
Woolworths (CONFIDENTIAL - not all detail is accessible) (Superseded by ZWA04) (ZWA99)
Identifier
Title
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Product Types (select at least one or check "All")
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Qualification
Accredited course
Module
Unit of competency
Training package
Pathway
Skill set
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National code
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Found 161 result(s). Page 1 of 4.
State Code
National Code
Title
TGA Status
Hours
Type
QA
C5415
ICTCC471A
Acquire product or service knowledge
Deleted
30
Unit of competency
✓ QA
C5412
ICTCC420A
Administer customer contact telecommunications technology
Deleted
25
Unit of competency
✓ QA
W0588
ICTTC017C
Alter services to existing cable system
Deleted
80
Unit of competency
✓ QA
D2070
ICTTC017D
Alter services to existing cable system
Replaced
80
Unit of competency
✓ QA
C5417
ICTCC473A
Analyse information
Deleted
40
Unit of competency
✓ QA
W0115
ICTTC062C
Build a telecommunications tower / mast
Deleted
60
Unit of competency
✓ QA
W0129
ICTTC077C
Commission an electronic unit
Deleted
60
Unit of competency
✓ QA
C5383
ICTCC101A
Communicate effectively in a customer contact centre
Deleted
40
Unit of competency
✓ QA
W0159
ICTTC126C
Complete all administrative work associated with CPE activity
Deleted
40
Unit of competency
✓ QA
C5402
ICTCC340A
Conduct a telemarketing campaign
Deleted
40
Unit of competency
✓ QA
C5396
ICTCC270A
Conduct data collection
Deleted
40
Unit of competency
✓ QA
D1825
ICTTC096C
Conduct field tests of radio/wireless networks
Deleted
60
Unit of competency
✓ QA
C5386
ICTCC112A
Conduct outbound contact operations
Deleted
30
Unit of competency
✓ QA
W0073
ICTTC020C
Construct aerial cable supports
Deleted
60
Unit of competency
✓ QA
W0164
ICTTC133B
Construct underground telecommunications infrastructure
Deleted
60
Unit of competency
✓ QA
D2163
ICTTC133C
Construct underground telecommunications infrastructure
Replaced
60
Unit of competency
✓ QA
C1118
ICAITB070A
Create code for applications
Deleted
40
Unit of competency
✓ QA
C544
ICT20102
Certificate II in Customer Contact
Deleted
320
Qualification
C545
ICT30102
Certificate III in Customer Contact
Deleted
500
Qualification
C546
ICT40102
Certificate IV in Customer Contact
Deleted
570
Qualification
C543
ICT50102
Diploma of Customer Contact Leadership
Deleted
0
Qualification
AXL7
ICT60102
Advanced Diploma of Customer Contact Management
Deleted
0
Qualification
W0105
ICTTC052C
Cutover new customer premises systems and equipment
Deleted
80
Unit of competency
✓ QA
C5401
ICTCC331A
Deploy customer service field staff
Deleted
25
Unit of competency
✓ QA
D2194
ICTTC168A
Design and implement an enterprise VoIP and unified communications network
Replaced
60
Unit of competency
✓ QA
C5420
ICTCC482A
Develop teams and individuals in a contact centre
Deleted
50
Unit of competency
✓ QA
W0163
ICTTC132B
Erect cable supports
Deleted
60
Unit of competency
✓ QA
W0165
ICTTC134B
Fix aerial cable
Deleted
60
Unit of competency
✓ QA
C5382
ICTCC100A
Follow Occupational Health and Safety policy and procedures
Deleted
20
Unit of competency
✓ QA
D2196
ICTTC170A
Follow OHS and environmental policy and procedures
Replaced
20
Unit of competency
✓ QA
C5390
ICTCC231A
Fulfil customer requests
Deleted
35
Unit of competency
✓ QA
C5416
ICTCC472A
Gather, collate and record information
Deleted
40
Unit of competency
✓ QA
W0067
ICTTC014C
Handover systems and equipment
Deleted
60
Unit of competency
✓ QA
W0680
ICTTC064C
Haul underground cable
Deleted
60
Unit of competency
✓ QA
D2116
ICTTC064D
Haul underground cable
Replaced
40
Unit of competency
✓ QA
D2055
ICTTC001D
Identify requirements for customer's telecommunications equipment
Replaced
60
Unit of competency
✓ QA
C5410
ICTCC412A
Implement continuous improvement in a contact centre
Deleted
50
Unit of competency
✓ QA
C5413
ICTCC431A
Implement customer service strategies in a contact centre
Deleted
50
Unit of competency
✓ QA
C5414
ICTCC470A
Implement information systems in a contact centre
Deleted
50
Unit of competency
✓ QA
W0074
ICTTC021C
Install aerial cable
Deleted
60
Unit of competency
✓ QA
W0162
ICTTC131B
Install an above ground equipment enclosure
Deleted
60
Unit of competency
✓ QA
W0108
ICTTC055C
Install an antenna/wave guide
Deleted
60
Unit of competency
✓ QA
W0583
ICTTC005C
Install cable support systems
Deleted
60
Unit of competency
✓ QA
D2059
ICTTC005D
Install cable support systems
Replaced
60
Unit of competency
✓ QA
W0102
ICTTC049C
Install customer premises systems and equipment
Deleted
60
Unit of competency
✓ QA
W0586
ICTTC012C
Install functional and protective telecommunications earthing system
Deleted
80
Unit of competency
✓ QA
D2065
ICTTC012D
Install functional and protective telecommunications earthing system
Replaced
80
Unit of competency
✓ QA
W0122
ICTTC070C
Install mobile telecommunications in motor vehicles
Deleted
80
Unit of competency
✓ QA
W0121
ICTTC069C
Install network cable equipment
Deleted
60
Unit of competency
✓ QA
W0123
ICTTC071C
Install Pay TV set top unit
Deleted
60
Unit of competency
✓ QA
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